Summary
Overview
Work History
Education
Skills
Name Signature
Languages
Certification
Timeline
Generic

Karishma Khondre

Pune

Summary

5+ years of experience as a Team lead in Cognizant Healthcare Project - Batch Monitoring/Triaging & Scheduling.

Good Communication and presentation skills, Strong troubleshooting and organizational skills, deep Analytical skills to interact with business customers.

Objective is to achieve high career growth through a continuous learning process, keep myself dynamic, visionary, and competitive with the changing scenario of the world and to contribute to the growth of organization.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Tech Lead

Cognizant Technology Solutions Pvt Ltd.
Pune
11.2018 - Current
  • Having experience on Tidal / CA Workload Autosys application to support the FACETS, QNXT and CAE Healthcare clients data by 24x7 monitoring
  • Monitor the running nightly batches across all the regions and completing within the SLA.
  • Basic troubleshooting of failed jobs, reading logs and analyzing the data, checking CPU% utilization of Autosys jobs on Appservers.
  • Create, Add, change and/or remove jobs from Tidal/Autosys instances as requested by customer.
  • Having Ticketing Tools experience like ServiceNow.
  • Perform daily Production Support recurring tasks and monitoring of the tickets queue, assign tickets, resolve tickets, update Incident Tickets with root cause and remediation.
  • Update, Select data using SQL queries.
  • Experience in working on Ad-Hoc requests in various testing environments raised by Clients to meet various testing requirements.
  • Experience in Automating tasks which previously needed manual intervention or time-consuming processes to improve workgroup efficiency and profitability.
  • Creating monthly audit report for client by generating report to analyze data processed and check for automating repetitive issues using reporting tool IDASH.

Education

Bachelor of Engineering (BE) - Information Technology

NBN Sinhgad School of Engineering
01.2018

HSC -

S.M Choksey Jr. College
01.2014

SSC -

St.Anne's Convent High School
01.2012

Skills

  • CA Workload Automation AE Autosys
  • Cisco Tidal
  • Reporting tool IDASH
  • Ticketing tool Service Now
  • Leadership
  • Team work
  • Time Management
  • Communication Skills
  • Multi Tasking Skills
  • Critical Thinking

Name Signature

Karishma Khondre

Languages

English, Hindi and Marathi

Certification

  • ITIL
    Issued by cognizant
  • Microsoft Power BI Desktop for Business Intelligence
    Udemy.

Timeline

Tech Lead

Cognizant Technology Solutions Pvt Ltd.
11.2018 - Current

Bachelor of Engineering (BE) - Information Technology

NBN Sinhgad School of Engineering

HSC -

S.M Choksey Jr. College

SSC -

St.Anne's Convent High School
Karishma Khondre