5+ years of experience as a Team lead in Cognizant Healthcare Project - Batch Monitoring/Triaging & Scheduling.
Good Communication and presentation skills, Strong troubleshooting and organizational skills, deep Analytical skills to interact with business customers.
Objective is to achieve high career growth through a continuous learning process, keep myself dynamic, visionary, and competitive with the changing scenario of the world and to contribute to the growth of organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Tech Lead
Cognizant Technology Solutions Pvt Ltd.
Pune
11.2018 - Current
Having experience on Tidal / CA Workload Autosys application to support the FACETS, QNXT and CAE Healthcare clients data by 24x7 monitoring
Monitor the running nightly batches across all the regions and completing within the SLA.
Basic troubleshooting of failed jobs, reading logs and analyzing the data, checking CPU% utilization of Autosys jobs on Appservers.
Create, Add, change and/or remove jobs from Tidal/Autosys instances as requested by customer.
Having Ticketing Tools experience like ServiceNow.
Perform daily Production Support recurring tasks and monitoring of the tickets queue, assign tickets, resolve tickets, update Incident Tickets with root cause and remediation.
Update, Select data using SQL queries.
Experience in working on Ad-Hoc requests in various testing environments raised by Clients to meet various testing requirements.
Experience in Automating tasks which previously needed manual intervention or time-consuming processes to improve workgroup efficiency and profitability.
Creating monthly audit report for client by generating report to analyze data processed and check for automating repetitive issues using reporting tool IDASH.
Education
Bachelor of Engineering (BE) - Information Technology
NBN Sinhgad School of Engineering
01.2018
HSC -
S.M Choksey Jr. College
01.2014
SSC -
St.Anne's Convent High School
01.2012
Skills
CA Workload Automation AE Autosys
Cisco Tidal
Reporting tool IDASH
Ticketing tool Service Now
Leadership
Team work
Time Management
Communication Skills
Multi Tasking Skills
Critical Thinking
Name Signature
Karishma Khondre
Languages
English, Hindi and Marathi
Certification
ITIL
Issued by cognizant
Microsoft Power BI Desktop for Business Intelligence
Udemy.
Timeline
Tech Lead
Cognizant Technology Solutions Pvt Ltd.
11.2018 - Current
Bachelor of Engineering (BE) - Information Technology
Senior Process Executive – Digital Marketing (DV360 Platform) at Cognizant Technology Solutions Pvt. LtdSenior Process Executive – Digital Marketing (DV360 Platform) at Cognizant Technology Solutions Pvt. Ltd