Motivated Team Lead at Cognizant with 5+ years of extensive management experience leading in conversion optimization and development of enterprise-oriented products. Consistently successful in delivering client requirements in all products lead and directed so far with excellent communication, organizational and analytical capabilities to solve all technological challenges.
Developed a QR code scanning Process {Automated}, tracking system to reduce .Track paperwork Customer complaints and Store Data to Cloud.{AWS}
•Well versed with concept of SPC (Statistical Process Control) and 5Why Analysis.
•Participated in multiple internal audits and external supplier audits for the purpose of improving both internal and supplier processes
•ISO 9000 / QS 9000 system development. Developed, implemented and administered the Advance Product Quality Planning, Calibration systems and Supplier Development systems
•Lead critical Supplier quality issues for timely resolution and monitored the effectiveness of incoming quality control system by implementing receiving inspection.
•Managed Compliance ISO 9001: 2008 Policies, Procedures and Work Instructions. Successfully Completed ISO 9001:2008 audit with zero NC's as a QA in charge.
•Closely observed operations to ensure workflows and processes complied with safety regulations.
•Conducted thorough quality assessments to determine if products met company's high-quality standards.
•Screened applicant resumes and coordinated both phone and in-person interviews.
•Assisted with on-boarding process new hires.
•Delivered friendly assistance with new hires throughout interviewing and hiring process. Tracked various statistics and kept detailed records to support human resources department Administered compensation, benefits and performance management systems and safety.
•Organized new employees orientation schedules for all new hires.
•Having strong and positive attitude to lead the customer team
Introduction to Service
Management with ITIL 4 by Udemy
•Prepare for the ITIL 4 Foundation certification by Udemy
•Product Management through
Agile and Product Thinking by
Udemy
•Profession training on ITIL,Networking, Windows servers, Linux OS from Vedic soft Solutions Pune.
•AWS Training Certification in:Cloud Practitioner Essentials Day
-Live From the Skills Center
•Certification : Amazon EC2 Master Class (with Auto Scaling & Load Balancer) dated on 23rd Aug 2021
•18 days in Plant Training in “INDIAN RAILWAYS”.