Karishma Khurana
Delhi
Summary
Relationship Executive with extensive experience in client counseling and document management at World Wide Immigration Consultancy Services. Skilled in navigating complex immigration processes while delivering exceptional service and fostering strong client relationships. Analytical abilities and commitment to integrity contribute to successful outcomes in challenging situations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Relationship Executive
World Wide Immigration Consultancy Services
Gurugram
02.2021 - 04.2024
- Oversee all aspects of the Visa and Immigration Service, ensuring that the process runs smoothly
- Provide professional and quality counselling service that exceeds customer and client expectations
- Give clear and accurate information based on the current immigration & visa laws and policies
- Responding to client queries and advising customers on their immigration and visa needs
- Regular follow-ups with the leads and clients via calls and emails
- Assist and guide clients through the immigration process and documentation
- Oversee the completion of all relevant visa and immigration documents, and ensure that they are received within the time limit set by the government.
- Ensure that all the information provided by the client is accurate and correct, preparing and checking all legal documents
- Prepare all fee quotes and any information required by clients, colleagues or authorities
- Maintain strong working relationships with all clients and colleagues
- Full responsibility of all Immigration issues and operations, remaining up to date with any changes to legislation
New Delhi
Abhinav Outsourcings Pvt Ltd.
Nehru Place
04.2019 - 04.2020
- Active Member of back office, responsible for processing client files and requests.
- Individually responsible to ensure smooth processing of assigned clients and their files. Oversee the completion of all relevant visas and immigration documents and ensures that they are received within the time limit set by the Canadian Government.
- Communicate with the other branches as well and handle their cases and clients also and ensure their file to be dispatched as per the commitment they made to the clients.
- Taking new sign ups from the Sales Managers and perform all related duties including but not limited to:
- Explaining the forms and documents checklist.
New Delhi
Australian Technical Management College (ATMC)
South Extension
07.2018 - 02.2019
- Checking all the documents in the nomenclature i.e.- Agent's stamp, Student's sign on Acceptance Letter/Application Form, Financial documents in the Student folder.
- Documents uploading on Data Management System: - After Renaming the Student's in a particular manner then issued Tech-IDs for the same students and finally upload to DMS.
- Handling admission part for the universities, who tied with us for different courses.
- Prepare daily reports on Excel and share the same to onshore team on daily basis.
Education
MBA -
Sikkim Manipal
B.COM -
Gharwal University
Senior Secondary Schooling -
NIOS
Secondary Schooling -
other
Skills
- Good analytical and planning skills
- Honesty and Integrity are the cornerstones of my character
- Ability to perform Multiple Tasks and thrive on a Challenging Situation
- Good analytical and planning skills
- Honesty and Integrity are the cornerstones of my character
- Ability to perform Multiple Tasks and thrive on a Challenging Situation
Certification
- Executive Post Graduate Certification in Business Analysis and Project Management, conducted by iHUB DivyaSampark at the Indian Institute of Technology, Roorkee, IIT-Roorkee
PERSONAL PROFILE
- Date of Birth: 1994-05-02
- Gender: Female
- Marital Status: Married
- PLACE – New Delhi
Timeline
Relationship Executive
World Wide Immigration Consultancy Services
02.2021 - 04.2024
New Delhi
Abhinav Outsourcings Pvt Ltd.
04.2019 - 04.2020
New Delhi
Australian Technical Management College (ATMC)
07.2018 - 02.2019
MBA -
Sikkim Manipal
B.COM -
Gharwal University
Senior Secondary Schooling -
NIOS
Secondary Schooling -
other
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