Karishmita Biswas
Guwahati
Summary
Dynamic Talent Analyst with a proven track record at TopHire, excelling in recruitment strategies and candidate evaluation. Achieved a 90%+ closure rate on roles while enhancing candidate quality by 30%. Skilled in data analysis and fostering strong relationships, ensuring exceptional candidate experiences and successful onboarding transitions.
Overview
3
3
years of professional experience
Work History
TALENT ANALYST
TOPHIRE
03.2024 - Current
- Manage the end-to-end recruitment cycle for technology and business roles, successfully closing 90%+ of assigned positions within target timelines.
- Source and engage top 10% of talent through multiple channels including LinkedIn, job portals, and referrals, increasing candidate pipeline quality by 30%.
- Screen and evaluate candidates based on technical skills, experience, and cultural fit, maintaining a selection accuracy rate of 85–90% post-hire evaluation.
- Coordinate interviews and assessments, ensuring a 95% positive candidate experience rating through timely communication and support.
- Partner with hiring managers to understand role requirements and align recruitment strategies, improving time-to-hire efficiency by 25%.
- Utilize data-driven insights and performance metrics to improve sourcing effectiveness, leading to a 20% reduction in hiring turnaround time.
- Maintain strong stakeholder and candidate relationships, achieving 98% satisfaction rates from both clients and candidates.
- Support offer negotiation and onboarding processes, ensuring 100% successful transitions and positive candidate experiences.
SUPPORT SPECIALIST
WELLNESS CONNECTION
02.2023 - 10.2023
- Managed 40 user inquiries/day via live user interaction & email an uptick of 50% against target.
- Provided customer walkthrough demo sessions across diversified age group users in the United States.
- Collated customer feedback and worked with tech and support teams to enhance and fix features.
- Contributed to the development of support resources, including help articles and FAQs, to empower users for self-service and reduce support ticket volume.
- Prepared app engagement reports on everyday basis using Excel.
- Generated and managed support tickets using Hubspot and Notion for various issues, taking ownership of end-to-end resolutions by coordinating with internal team members.
- Maintained and updated social media pages and YouTube videos to engage with the user community and promote the platform effectively.
Education
BACHELOR OF COMMERCE - ACCOUNTS
GAUHATI COMMERCE COLLEGE
01.2020
12TH CLASS -
GAUHATI COMMERCE COLLEGE
10TH CLASS -
ST VIVEKANANDA ENGLISH ACADEMY
Skills
- Data analysis
- Recruitment strategies
- Candidate evaluation
- Interview coordination
- Offer negotiation
- Customer relationship management
Certifications and Awards
- Completed Diploma in Computer Applications using MS Word, MS Excel, Tally
- Achieved 2nd position in Annual School Science Fair competition for making model of fire alarm
- Achieved Silver Medal in Cooking Competition at Annual College week
Hobbies and Interests
- Badminton
- Cooking
- Socializing
Timeline
TALENT ANALYST
TOPHIRE
03.2024 - Current
SUPPORT SPECIALIST
WELLNESS CONNECTION
02.2023 - 10.2023
BACHELOR OF COMMERCE - ACCOUNTS
GAUHATI COMMERCE COLLEGE
12TH CLASS -
GAUHATI COMMERCE COLLEGE
10TH CLASS -
ST VIVEKANANDA ENGLISH ACADEMY