Karlambakam Vijay
Tirupathi
Summary
Dynamic team leader with a proven track record in enhancing operational efficiency through training coordination and process improvements. Committed to driving customer satisfaction and team performance.
Overview
3
3
years of professional experience
Work History
EMPLOYEE
ELASTICRUN
Tirupathi
08.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Team Leader
EKART
Tirupathi
02.2023 - Current
- Led a team of associates in daily operations and workflow management.
- Coordinated training sessions for new team members to enhance skills.
- Implemented process improvements to enhance operational efficiency.
- Facilitated communication between teams to resolve issues promptly.
- Scheduled shifts and managed employee attendance effectively.
- Enforced safety protocols and maintained a clean working environment.
- Maintained a positive work environment that promoted collaboration between team members.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Completed daily quality assurance duties to provide feedback for improvements.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Established clear team goals aligned with company objectives, tracking progress regularly.
- Implemented strategic plans to enhance team performance and productivity.
Education
Some College (No Degree) - 10TH
SRI SAI EM HIGH SCHOOL
TIRUPATHISome College (No Degree) - INTER
NRI COLLAGE
1 - Computational Science
SHIRIDI SAI DEGREE COLLAGE
TIRUPATHISkills
- Team leadership
- Customer service
- Time management
- Process improvement
- Training coordination
- Operational efficiency
Timeline
EMPLOYEE
ELASTICRUN
08.2025 - Current
Team Leader
EKART
02.2023 - Current
Some College (No Degree) - 10TH
SRI SAI EM HIGH SCHOOL
Some College (No Degree) - INTER
NRI COLLAGE
1 - Computational Science
SHIRIDI SAI DEGREE COLLAGE