KARPAGAVALLI T
Coimbatore
Summary
Seeking a challenging career that encourages continuous learning, helps to incorporate my learning experience in real time development and contribute to the organization to achieve its mission. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Branch Relationship Officer
AXIS BANK LTD
Coimbatore
02.2024 - Current
- Developed and maintained relationships with existing and potential clients through regular follow-up visits and calls.
Service Relationship Manager
CITI BANK
Coimbatore
01.2023 - 02.2024
- Maintained a high level of knowledge about current products and services offered by the organization.
- Assisted customers with inquiries and complaints, providing timely resolutions.
Branch Operations Manager
ICICI BANK LIMITED
Coimbatore
01.2021 - 01.2023
- Maintained detailed records regarding all activities associated with compliance initiatives.
- Monitored employee adherence to company policies, laws, and regulations.
- Cross selling
- Team handling
- Audit and compliance
- Branch Operations
Relationship Manager
ICICI BANK LIMITED
01.2015 - 12.2021
- Client portfolio handling
- Sales
CUSTOMER SER
ICICI BANK LIMITED
Bengaluru
01.2015 - 04.2018
- Resolved customer complaints promptly and efficiently.
- Fiancial and Non financial transactions Execution\7
- Developed strong relationships with customers by providing personalized assistance and support.
Education
PGDB -
Manipal University
01.2014
BCom CA -
PSG College of Arts and Science Coimbatore
01.2013
HSC -
Sree Dharmasastha Matriculation Higher Secondary School Coimbatore
01.2010
SSLC -
Reserve Bank Staff Quarters School CBSE Chennai
01.2008
Skills
- Cross-selling abilities
- Goal-Oriented
- Portfolio Management
- Banking operations
- Financial advisory
- Compliance
Certification
- IRDA Certified
- NISM Mutual Funds Distributors certified
- NISM Depository operations certified
Disclaimer
I hereby declare that all the information mentioned above is true and correct to my knowledge and I take full responsibility for the accuracy of the particulars mentioned.
Languages
Tamil
First Language
English
Proficient (C2)
C2
Hindi
Beginner
A1
Timeline
Branch Relationship Officer
AXIS BANK LTD
02.2024 - Current
Service Relationship Manager
CITI BANK
01.2023 - 02.2024
Branch Operations Manager
ICICI BANK LIMITED
01.2021 - 01.2023
Relationship Manager
ICICI BANK LIMITED
01.2015 - 12.2021
CUSTOMER SER
ICICI BANK LIMITED
01.2015 - 04.2018
PGDB -
Manipal University
BCom CA -
PSG College of Arts and Science Coimbatore
HSC -
Sree Dharmasastha Matriculation Higher Secondary School Coimbatore
SSLC -
Reserve Bank Staff Quarters School CBSE Chennai
- IRDA Certified
- NISM Mutual Funds Distributors certified
- NISM Depository operations certified
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