Playing & Watching Cricket
Karthi Kannan
Team Leader - PMO
Guru Balaji Apartment, New Colony, Chrompet, Chennai
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
2
2
Languages
Work History
Team Leader – Accounts Payables/PMO
Cognizant Technology Solutions
01.2011 - Current
- Taken care of PMO activities such as Resourcing, Day to day follow-ups, Organization Compliance Issues & Financial functions of the project.
- Currently working as a Proxy PMO in one of the major account (Resourcing, Team management & Delivery Excellence Support).
- Accountable for Vendor/Client Queries, monthly status report, coordinate with the client and complete the clarification requests
- Maintain TAT for receiving allocation, validations, and processing requests for all the emails received
- Accountable for verifying, navigating, and resolving emails to process the requests.
- Functional & Team Handling
- Collaborate with clients, team members & Managers to develop solutions for customer inquiries and complaints related to wrong vendors.
- Conduct root-cause analysis of escalation received from customers for process related issues and arrive at a timely resolution in line with the expectations of the leadership
- Measuring the performance of the team members, enabling feedback, and ensuring improvement by regular coaching & guidance.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Education
Master of Arts - Finance
Madras University (Distance Education)
Chennai, India 04.2001 -
Bachelor of Arts - Commerce
Dharmapuram Adhinam Arts & Science College, Mayiladuthurai
Mayiladuthurai, India 04.2001 -
High School Diploma -
DBTR National Higher Secondary School
Mayiladuthurai, India 04.2001 -
Skills
Documentation And Reporting
Client Service
Team Supervision
Quality Improvement
Work Planning
Complaint resolution
Task Prioritization
Process Improvement
Shift Scheduling
People Management
Teamwork and Collaboration
MIS Report
PMO Activities
Delivery Excellence Support
Lean Principles
MS Office
Task Prioritization
Accomplishments
- Handled 1 remote transitioning processes
- Prepared SOPs for over 15 activities within the prescribed time limits
- Received promotion thrice during the tenure
- Received best performer awards in both fields (VM, Expense Processing & PMO) in 2015 & 2020
- Ideated and implemented more than 10 ideas including one lean project (Certified) & Green belt (Trained)
- Drastically reduced the vendor queue in expense process and received the appreciation from the VP & Director level
- Received numerous client appreciations for playing significant roles in clearing outstanding activities
Personal Information
- Date of Birth: 05/13/90
- Nationality: Indian
- Marital Status: Married
Interests
Listening Music
Hobbies
My Hobbies are playing with Pets, watching movie and listening songs.
Timeline
Team Leader – Accounts Payables/PMO
Cognizant Technology Solutions
01.2011 - Current
Master of Arts - Finance
Madras University (Distance Education)
04.2001 -
Bachelor of Arts - Commerce
Dharmapuram Adhinam Arts & Science College, Mayiladuthurai
04.2001 -
High School Diploma -
DBTR National Higher Secondary School
04.2001 -