Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Karthick A

Karthick A

Chennai

Summary

Experienced Process Specialist with a proven background in streamlining operations and enhancing productivity. Strengths include strong analytical skills, adeptness at problem-solving with experience in creating, implementing, and maintaining databases solid understanding of relational database concepts, proficiency in writing complex SQL queries

Overview

6
6
years of professional experience

Work History

Process Specialist

Amazon
04.2024 - Current
  • Generated performance reports on process efficiency and effectiveness.
  • Analyzed large datasets to identify trends, patterns and correlations for business insights.
  • Provided data-driven solutions to support decision making.
  • Leveraged SQL queries to extract, transform and load data into databases.
  • Implemented changes to existing procedures as required by management.
  • Collaborated with cross-functional teams to develop innovative solutions.

Catalog Specialist 1

Amazon
10.2022 - 03.2024
  • Resolved escalated issues from customers in a timely manner while ensuring satisfaction with solutions provided.
  • Created reports on process performance metrics for senior management review.
  • Monitored team performance and provided coaching when needed.
  • Interacting and coordinating with vendors and stakeholders to help ensure a smooth data flow.
  • Identified and corrected catalog errors, investigated catalog-related complaints to ensure accuracy of information.

Retail Associate

Amazon
08.2018 - 10.2022
  • Tracked performance of rival companies
  • Proposed pricing strategies for various selections
  • Analyzed competitor's products, services, pricing, marketing campaigns, and other business operations.

Education

B.E - Mechanical Engineering

Apollo Engineering College
04-2018

HSC - Computer Mathematics

Ellen Sharma Mat School
04.2014

SSLC -

Ellen Sharma Mat School
04.2012

Skills

  • Data Analysis & Mining
  • SQL Writing
  • Java Programming
  • Proficient in HTML
  • Data structures
  • Project Management
  • Process Improvement
  • Stakeholder Management
  • Trend tracking
  • Process Automation
  • Forecasting and planning

Languages

English
Full Professional
Tamil
Native/ Bilingual

Accomplishments

  • Qualified GATE - ME in 2018, 2019, 2020

Timeline

Process Specialist

Amazon
04.2024 - Current

Catalog Specialist 1

Amazon
10.2022 - 03.2024

Retail Associate

Amazon
08.2018 - 10.2022

B.E - Mechanical Engineering

Apollo Engineering College

HSC - Computer Mathematics

Ellen Sharma Mat School

SSLC -

Ellen Sharma Mat School

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Karthick A