Md Hasib
Data Analyst
Bengaluru,karnataka
Summary
Experienced data professional skilled in gathering, organizing, extracting, and manipulating data using SQL and advanced excel functions. Animated presenter and assured communicator with the capacity to disseminate information in a way that is simple, effective, and advantageous for end users. Creative in finding solutions to problems and determining modification for optimal use of organizational data.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Process Specialist
BYJU'S Learning App
05.2021 - Current
- Collected data from sales, marketing and finance departments to use in establishing organizational structure.
- Analyzed data to identify trends and patterns and exercise strategic decisions
- Presented detailed reports about the meaning of gathered data to members of management and help them identify scenarios utilizing medications in the data
- Audited internal data and processes to identify and manage initiatives, improving business performance.
- Recommended metrics and models based on observed trends.
- Working experience of CRM platforms such as Salesforce, Fresh-desk and Zendesk.
- Generated reports and obtained data to develop analytics on key performance and operational metrics.
- Worked with internal teams to understand business needs and changing strategies.
Senior Associate
Tech Mahindra
07.2018 - 05.2021
- Cultivated long-lasting connections and trust with customers through dialogue and Interaction
- Demonstrated ability to manage multiple tasks while remaining adaptable and exible
- Following new hire training, I was given the task of making simulated calls, ensuring that every trainee learned the procedure in a real-world setting through side barging
- As a SME, I was there to assist them once they were prepared for their OJT.
Education
B.com -
Utkal University
Skills
- Microsoft Office
- Communication Skills
- Data Clean-ups
- SQL
- Data Analysis
- Microsoft Excel
- Microsoft Power BI
- Root cause Analysis
- Attention to Detail
- Analytical Problem Solving
- Data Mining
Languages
Hindi
First Language
English
Advanced
C1
Certification
- [Google Data Analytics], [Coursera & Google] - [2022]
- [SQL], [HackerRank] - [2023]
Timeline
Process Specialist
BYJU'S Learning App
05.2021 - Current
Senior Associate
Tech Mahindra
07.2018 - 05.2021
B.com -
Utkal University
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