Summary
Overview
Work History
Education
Skills
Languages
Awards
Hobbies and Interests
Timeline
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KARTHICK GAYAKWAD H S

Bengaluru,

Summary

Dynamic and customer-focused sales professional with over six years of progressive experience across the automotive and electric mobility industries.. Proven expertise in B2C and B2B sales, customer relationship management, event execution, and cross-functional leadership. Adept at driving revenue growth, managing escalations, and delivering engaging product trainings. Currently thriving as a Product Specialist at Ather Energy, blending technical knowledge with customer-centric engagement to promote sustainable mobility solutions. Passionate about innovation, team development, and creating exceptional brand experiences.

Overview

12
12
years of professional experience

Work History

Product Specialist

Ather Energy
Bengaluru
10.2023 - Current
  • Actively managed day-to-day showroom and field sales, delivering personalized consultations to customers on Ather’s premium electric scooters and services.
  • Represented the brand in corporate outreach programs, roadshows, and social events, effectively communicating Ather’s sustainability mission and tech-driven features to diverse audiences.
  • Took ownership of escalation handling, ensuring timely resolution of customer concerns and aligning feedback with internal teams to improve service delivery.
  • Conducted product training sessions for new team members and dealership staff, fostering in-depth understanding of EV technology, charging infrastructure, and ecosystem benefits.
  • Collaborated with cross-functional teams for local marketing, lead generation, and data-driven sales strategies to optimize conversion rates.

Cting Corporate Manager

Bimal Nexa
09.2020 - 08.2022
  • Spearheaded corporate sales initiatives and forged strategic partnerships for vehicle procurement.
  • Led a team of relationship managers to enhance B2B performance across multiple accounts.
  • Streamlined internal sales operations, including reporting and lead management systems.
  • Represented brand at corporate networking events and dealership promotional campaigns.

Certified Relation Ship Manager

Bimal Nexa
09.2016 - 07.2018
  • Cultivated long-term relationships with premium clientele through exceptional customer service.
  • Managed complete sales cycle, including consultation, vehicle selection, and delivery.
  • Ranked among top-tier performers by completing internal certification programs.
  • Conducted client engagement activities to strengthen after-sales rapport.

Sales Consultant

Trident Auto Enterprises Pvt.Ltd.
08.2013 - 08.2015
  • Engaged walk-in and prospective customers to assess needs and recommend automotive solutions.
  • Exceeded monthly sales targets through effective product presentations and relationship-building.
  • Maintained post-sales follow-ups to enhance customer satisfaction and secure future referrals.
  • Coordinated with service and finance departments to deliver a seamless customer experience.

Education

B.Sc. -

Vijaya Degree College
Bangalore
01.2009

P U C -

Vijaya Junior College
Bangalore
01.2006

S.S.L.C -

St. Thomas High School
Bangalore
01.2004

Skills

  • Product training
  • Customer relationship management
  • Sales strategy development
  • Team leadership
  • Escalation handling
  • Effective communication
  • Brand representation
  • Problem solving
  • Customer service
  • Customer communication and empathy
  • Decision-making
  • Problem-solving abilities

Languages

  • Kannada
  • English
  • Marathi
  • Hindi
  • Telugu

Awards

  • Awarded as 'MR NEXA' at Delhi certification training program with participants across India from different states
  • Achieved 101 cars in a span of 8 months after joining on an average of 13 cars per month
  • Zero customer complaints in a span of 3 years of service at Bimal Nexa and 2 years at Trident Renault
  • Certified relationship manager at first attempt

Hobbies and Interests

  • Singing
  • Dancing
  • Sports

Timeline

Product Specialist

Ather Energy
10.2023 - Current

Cting Corporate Manager

Bimal Nexa
09.2020 - 08.2022

Certified Relation Ship Manager

Bimal Nexa
09.2016 - 07.2018

Sales Consultant

Trident Auto Enterprises Pvt.Ltd.
08.2013 - 08.2015

B.Sc. -

Vijaya Degree College

P U C -

Vijaya Junior College

S.S.L.C -

St. Thomas High School

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KARTHICK GAYAKWAD H S