KARTHICK T
10, P.V. City, Ambattur, Chennai
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Sales Trainer
IDFC First Bank
Chennai
02.2024 - Current
- Provided ongoing support to employees regarding product knowledge questions or concerns.
- Coordinated with other departments such as marketing and operations to ensure accuracy of information presented during trainings.
- Created and offered additional materials to enhance training.
- Liaised with Human Resources to assist in filling open sales positions and promote seamless onboarding of new hires.
Trainer
Citi Bank N.A. (Acquired By Axis Bank Ltd. In March 2023)
Chennai
08.2022 - 02.2024
- Provided profound product and system training to new comers.
- Designed instructional materials, teaching aids and devices.
- Designed assessments to evaluate the effectiveness of training programs.
- Designed and developed training materials for new employees in the organization.
Phone Banking Officer
Citi Bank N.A
Chennai
04.2018 - 07.2022
- Answered incoming customer calls regarding account inquiries, payments, and product information.
- Utilized problem-solving skills to identify customer issues quickly and accurately.
- Facilitated exceptional customer service by meeting customer needs and recommending products to promote financial success.
- Provided customers with accurate information about products, services, features, and benefits.
Education
B.E(Mechanical Engineering) -
Vel Tech, Anna University, Chennai
04.2017
HSC -
Velammal Matriculation Higher Secondary School
Chennai03.2013
SSLC -
Velammal Matriculation Higher Secondary School
Chennai04.2011
Skills
- New Hire Training
- Relationship Building
- Lesson Plan Development
- Training Video Production
- Training Needs Analysis
Languages
Tamil
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Timeline
Sales Trainer
IDFC First Bank
02.2024 - Current
Trainer
Citi Bank N.A. (Acquired By Axis Bank Ltd. In March 2023)
08.2022 - 02.2024
Phone Banking Officer
Citi Bank N.A
04.2018 - 07.2022
B.E(Mechanical Engineering) -
Vel Tech, Anna University, Chennai
HSC -
Velammal Matriculation Higher Secondary School
SSLC -
Velammal Matriculation Higher Secondary School
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