Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Karthickeyan K

Sales Professional
Chennai

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
2
2
Languages

Work History

Head-Customer Success

Med.bot
11.2021 - 11.2025

Oversee and drive product development, product testing, customer on-boarding and hiring.

Interact with customers regularly to achieve product market fit.

Handle the social channels of Med.bot and curate contents to position the brand.

Identify partner profiles across the country and on-board them to the partner network.

Work closely with the founders to deliver on the vision of Med.bot.

Manager - Partnerships

AllMark Device Integrations Pvt Ltd
07.2021 - 10.2021
  • Identify and on-board partners and handhold them for product adoption and support them to maximize revenue.
  • Establishing relationship with food consultants and influencers in the F&B space.
  • Leveraged industry trends and competitive analysis to improve customer relationship building.
  • Secure long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
  • Suggest new product features to the product team to refine product-market fit.

Co-founder & Cityhead

Freshly food works
12.2019 - 12.2020
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Shaped solutions and approaches by leveraging trends in customer marketplaces.
  • Attracted major clients with 40% month-on-month growth in revenues.
  • Introduced subscription packages which drove cross-sell revenue to 15%.
  • Conducted target market research to scope out industry competition and identify advantageous trends

Sales Director

Hexa Business Transformation Services
11.2018 - 11.2019
  • Develop key partnerships with industry-leading organizations to strengthen professional network and expand future business opportunities.
  • Connected with prospects through trade shows, webinars, cold emailing and partners.
  • Created new networking strategies to increase clients and revenue by 20%
  • Worked with clients to increase knowledge of RPA and development of Workflow solutions.

Senior Area Sales Manager

PineLabs Pvt Ltd
04.2016 - 10.2018
  • Managed day-to-day operations and driving product penetration in the assigned region.
  • Hire, train and motivate the team to deliver on KPI's.
  • Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
  • Maintain relationships with partner banks to ensure smooth service delivery to its customers.
  • Report and manage escalations diligently.
  • Developed and implemented key account strategies to optimize revenue contribution and return on investment.
  • Communicate effectively between internal teams for a smooth on-boarding process to customers.

Deputy Manager

Expat Projects And Developments Pvt Ltd
10.2011 - 12.2014
  • Developed a robust distribution model through direct and channel sales
  • Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty.
  • Functioned as point of contact for project administrators and managers focused on timely and successful completion of full lifecycles of assigned projects.
  • Enhanced supervisory and leadership abilities by working closely with mentoring Assistant managers.

Sales Manager-Business Banking

Deutsche Bank
08.2009 - 12.2010
  • Responsible to acquire new-to-bank relationships .
  • Have introduced customers who maintained large float balance and generating recurring forex revenue.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Collaborated with internal teams to ensure smooth processing of customer requests.
  • Maximize new relationships to bank through cross selling salary accounts.

Assistant Manager

HSBC Bank
02.2008 - 05.2009
  • Identify and acquire customers in the SME segment.
  • Identify and on-board channel partners.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Achieved recognition for contribution to branch's success by optimizing sales.
  • Adhere to compliances as prescribed by bank

Senior Relationship Manager

ICICI Securities Pvt Ltd
01.2007 - 02.2008
  • Responsible to service existing customers of the branch and acquire new clients.
  • Update KYC of customers as prescribed by the company.
  • Cross sell other products like Mutual funds, Insurance, Credit cards, and Personal Loans to existing clients.
  • Drive a team of sales executives to sell personal loans
  • Awarded CEO's Award of excellence for over achieving Insurance target.
  • Worked with bank branch partners to maximize sales efforts to business customers and cross-sell other products and services.

Chief Sales Officer

Vilvatech Smart Solutions Pvt Ltd
12.2024 - Current
  • Increased market share by identifying new business opportunities and collaborating with marketing to develop targeted campaigns.
  • Spearheaded entry into new markets by conducting thorough research and developing tailored expansion strategies.
  • Collaborated with cross-functional teams to ensure seamless delivery of products or services for maximum client satisfaction.
  • Boosted sales revenue by implementing strategic initiatives and fostering strong relationships with key clients.
  • Developed sales strategies aligned with the company''s long-term vision, positioning it for sustained growth and market leadership.
  • Strengthened company''s reputation as a trusted partner by providing exceptional customer service and support throughout the entire sales cycle.
  • Oversaw divisional marketing, advertising and new product development.

Education

MBA - Marketing And Finance

IIPM
Chennai
06.2005 - 07.2007

Bachelor of Engineering - Electronics And Communication Engineering

Sathyabama Engineering College
Chennai
09.2000 - 05.2004

Skills

Strategic partnerships

Certification

Introduction to Data Science

Timeline

Chief Sales Officer

Vilvatech Smart Solutions Pvt Ltd
12.2024 - Current

Head-Customer Success

Med.bot
11.2021 - 11.2025

Manager - Partnerships

AllMark Device Integrations Pvt Ltd
07.2021 - 10.2021

Co-founder & Cityhead

Freshly food works
12.2019 - 12.2020

Business Analyst Certification

05-2019

Open Source tools for Data Science

03-2019

Introduction to Data Science

02-2019

Sales Director

Hexa Business Transformation Services
11.2018 - 11.2019

Senior Area Sales Manager

PineLabs Pvt Ltd
04.2016 - 10.2018

Deputy Manager

Expat Projects And Developments Pvt Ltd
10.2011 - 12.2014

Sales Manager-Business Banking

Deutsche Bank
08.2009 - 12.2010

Assistant Manager

HSBC Bank
02.2008 - 05.2009

Senior Relationship Manager

ICICI Securities Pvt Ltd
01.2007 - 02.2008

MBA - Marketing And Finance

IIPM
06.2005 - 07.2007

Bachelor of Engineering - Electronics And Communication Engineering

Sathyabama Engineering College
09.2000 - 05.2004
Karthickeyan KSales Professional