KARTHICKEYAN V
SENIOR ANALAYST
CHENNAI
Summary
To achieve leadership position on the level of management cadre in a professional organization through dedication and hard work and to gain essential Knowledge and skills for a bright future for myself and the organization.
Overview
11
11
years of professional experience
1
1
Certification
3
3
Languages
Work History
Senior Analayst
Standard Chartered Bank (PCI-DSS) and Migartion of Projetcs
02.2023 - Current
- Implementing the Card security in all Client Card base transaction by Encrypting Card Number by Masking of Middle 6 Digits and Visible of First 6 and Last 4 Number, Wise Check of Each every Card base transaction in client over over 56 Countries to avoid Fraud transaction and Leakage of customer data to third party other, Creating Bellow requirement's to full fill the PCI – DSS Process Build and maintain an secure network and systems, Protect cardholder data, Maintain a vulnerability management program, Implement strong access-control measures, Regularly monitor and test networks, Maintain an information security policy, Migrating of accounts which are working under branches and Seamlessly moved to New Hybrid system ( TLM ), FCS is Performed to tally the month end accounts transaction of client to avoid any missing of entries and Non Tally of accounts.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
Senior Associate
Scope International Pvt Ltd (PBU Process)
08.2015
- Handling the calls regarding the error occurring during card usage and rectifying the error which occurs in client card statement, Supportive for the Team leader during the Absence of Team leader, Publishing a Team Report (i.e AHT,RTF,SA and QA) within Team individuals and Manager in regarding updation of the Team performance in score card, Training of New Interns Regarding JO and conducting KT Session regarding Process and JR of the Role
- Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization,
- Implemented process improvements that led to significant time savings and increased accuracy in deliverables
Senior Associate
Standard Chartered Bank (CPBB)
01.2021 - 02.2023
- Reconciling of ATM, CDM, Payments transcation ( QR Code, Airtel bank Payments ) on daily basis happening in countries like Hokgkong, India, Malayasia, Singapore, Zambia , Brunei and Indonesia, Creating MIS data to tally the customer account tx details ( Credit and debit ) in bank account, Publishing the Team Report within Team individuals and Manager in regarding updation of the Team performance in score card, Creating Financial Control subsition on Month end to check of Accounts tallying and dispute details as per country norms.
Customer Care Executive
Allsec Technoligies PVT Ltd
07.2013 - 08.2015
- Technical support for IT products ( Laptop,Printer ,Monitor and LFD Display) in trouble shooting the errors and solving of the system error over the call, Worked As Supportive Team Leader in absence of Team Leader, Making Excel sheet Preparation regarding SL (service level) of the day on process , WFM , Preparation of the Powerpoint Presentation regarding the Annual Report of the Process .
Education
MBA - Operational Management
MADRAS UNIVERSITY
ChennaiB.E - undefined
Vel Tech Multitech Dr.Rr & Dr. Rr Engineering College, Anna University
12 Th - undefined
BABA matriculation Hr sec school, Matric
10 Th - undefined
BABA matriculation Hr sec school, Matric
Skills
Analytics program experience
undefinedAccomplishments
- Presented The Paper Presentation Reagarding Plant And Animal Bio Technology In Vel Tech Multitech Dr. Rr & Dr. Sr Engg College
- Presented The Paper Presentation Reagarding The Dna Technology In Bharathiyar University Selayiur Chennai
Work Experience Details
- Allsec Technoligies PVT Ltd, Customer Care Executive, Samsung Technical in IT Support-Voice, Jul 2013 - August 2015, Technical support for IT products ( Laptop,Printer ,Monitor and LFD Display) in trouble shooting the errors and solving of the system error over the call, Worked As Supportive Team Leader in absence of Team Leader, Making Excel sheet Preparation regarding SL (service level) of the day on process , WFM , Preparation of the Powerpoint Presentation regarding the Annual Report of the Process ., Best Performer for the Year in August 2014, Topper in CSS ( Customer satisifcation Survey ) Report for consecutive 3 months in process, Outbound calls Trouble shooting Topper in IT Products, Worked as Active Team leader for 4 Months, Top performer in QA Aanalaysis call Scores, Excel Working, Problem solving techniques, Quick Decision Making, Team Management
- Scope International Pvt Ltd ( PBU Process), Senior Associate, Standard chartered bank - PBU process, August 2015 - Decemnber 2020
Inplant Training
- Underwent Hospital Management Training In Life Line Multispeciality Hospital
- Underwent Hospital Training In Apollo Multispeciality Hospital Chennai
- Undergone Training Regarding Instruments In Billroth Hospital Chennai
Projects
Wheel Chair Control For Disable Using Eye Ball Recognition, The circuit consist of an infra red trans-receiver at the patient, a micro controller device is connected to the wheel chair using the eye movement. The Patient Control The Movemet Of Thewheel Chair Direction.
Certification
Project management
Timeline
Project management
12-2023
Senior Analayst
Standard Chartered Bank (PCI-DSS) and Migartion of Projetcs
02.2023 - Current
Senior Associate
Standard Chartered Bank (CPBB)
01.2021 - 02.2023
Senior Associate
Scope International Pvt Ltd (PBU Process)
08.2015
Customer Care Executive
Allsec Technoligies PVT Ltd
07.2013 - 08.2015
MBA - Operational Management
MADRAS UNIVERSITY
B.E - undefined
Vel Tech Multitech Dr.Rr & Dr. Rr Engineering College, Anna University
12 Th - undefined
BABA matriculation Hr sec school, Matric
10 Th - undefined
BABA matriculation Hr sec school, Matric
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