Karthick Raja Ravichandran
Kundrathur
Summary
Dynamic Senior IT leader with a proven track record at RPM GBCC, excelling in solution architecture and project delivery. Adept at stakeholder management and risk mitigation, I drive innovation and efficiency while mentoring teams. Committed to achieving high-quality results, I foster collaboration and continuous improvement in complex IT environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior IT Team Lead
RPM Global Business Capability Center Private Limited
09.2025 - Current
- Technical Leadership: Provided technical expertise and guidance to team members, stakeholders, and clients, driving solution development and implementation.
- Team Management: Led, mentored, and coached high-performing teams of IT professionals, fostering a culture of innovation, collaboration, and growth.
- Project Delivery: Successfully managed and delivered complex IT projects, ensuring timely completion, budget adherence, and high-quality results.
- Solution Architecture: Designed and implemented scalable, secure, and efficient technical solutions, aligning with organizational goals and industry best practices.
- Stakeholder Management: Effectively communicated with stakeholders, including vendors, clients, and team members, to ensure smooth project execution and issue resolution.
- Issue Resolution: Identified, investigated, and resolved complex technical issues, providing timely and effective solutions to minimize downtime and impact.
- Process Improvement: Developed and implemented process improvements, driving efficiency gains, and reducing costs.
- Training and Development: Onboarded, trained, and mentored team members, promoting skill growth and knowledge sharing.
- Risk Management: Identified and mitigated technical risks, ensuring compliance with organizational policies, procedures, and industry standards.
- Strategic Planning: Contributed to strategic planning, aligning technical initiatives with business objectives, and driving innovation and growth.
Sr. Product Specialist
Carboline India Private Limited
11.2020 - 09.2025
- Be the functional and technical specialist for the designated products.
- Work with the operations towards deployment of these products either as part of an ERP rollout or stand alone.
- Proactively engage and dialogue with the operation and user community to ensure proper usage of these products in the manner designed.
- Actively identify and investigate system issues, provide resolution, and address support tickets in these areas.
- Lead, organize and participate in sessions establishing further integration between the ERP and the designated products.
- Actively engage with the vendor's being a liaison to remediate system related issues experienced by the user community.
- Attend meetings/seminars towards promoting further usage of these products and improving operating efficiencies within the business.
- Onboard and train additional associates as a backup as needed.
- Be available on call to defuse business impacting support issues.
- Foster and demonstrate a workplace inclusive of creating opportunity, serving others, building trust, innovation, and exceeding expectations.
- Perform other duties and responsibilities as assigned.
Business Analyst
HCL Limited
03.2019 - 11.2020
- Workflow management and driving compliance of the payment services.
- Providing process training for the new joiner.
- Continuous focus and interaction with operations leads to maintain SLA's.
- Used to test payment services provided by life insurance for leading insurance client.
- Used to work under the control of APS (Actual production System).
- Providing detailed analysis of the business problems and reporting them to the stakeholders with possible solutions.
- Acting as a backup to the team lead and performing additional responsibility delegated as and when required.
Business Trainee
HCL Limited
02.2018 - 03.2019
- Used to test payment services provided by life insurance- AVIVA.
- Used to work under the control of APS (Actual production System).
Education
B.E - Computer Science Engineering
Panimalar Institute of Technology
01.2017
Higher Secondary -
St. John's Higher Secondary School
01.2013
High School -
MNCVV
01.2011
Skills
- Technical leadership
- Solution architecture
- Project delivery
- Stakeholder management
- Risk management
- IT project management
- Effective communication
- Training development
Certification
- Business English Certificate Preliminary, Council of Europe level A2
- EMC Academic Associate, Data Science and Big Data Analytics
- Presented a paper on 'ASSIST AUTISM PEOPLE TO IMPEDE E C H O L A L I A USING ANDROID'
Disclaimer
I do hereby declare that the above furnished information is true to the best of my knowledge.
Languages
- English
- Tamil
Personal Information
- Father's Name: S Ravichandran
- Date of Birth: 07/01/95
- Nationality: Indian
- Religion: Hindu
Timeline
Senior IT Team Lead
RPM Global Business Capability Center Private Limited
09.2025 - Current
Sr. Product Specialist
Carboline India Private Limited
11.2020 - 09.2025
Business Analyst
HCL Limited
03.2019 - 11.2020
Business Trainee
HCL Limited
02.2018 - 03.2019
B.E - Computer Science Engineering
Panimalar Institute of Technology
Higher Secondary -
St. John's Higher Secondary School
High School -
MNCVV