Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant
Karthik Balachander

Karthik Balachander

Bangalore

Summary

To be hired for the position of a Senior role with an innovative employer in the Sales or Customer support domain preferably, where the position has an opportunity to advance my skills and learn every day.

Overview

13
13
years of professional experience

Work History

Recruitment Manager

Navis Human Resources Pvt. Ltd.
Bangalore
11.2023 - Current
  • Handling team of 42 members which included Recruitment, Finance, placement and Training team.
  • Trained team members in recruiting Nurses for the Hospitals which is located in Japan and germany.
  • Attended conferences, workshops and special events to recruit qualified candidates for the Hospitals.
  • Visited Nursing colleges to coordinate about the recruitment process and trained students from them.
  • Assisted in employee recruitment, hiring and interview processes.
  • Scheduled meetings with employees to address concerns and grievances.
  • Organized interviews with hiring managers and senior executives to evaluate candidates' abilities.
  • Conducted employee performance reviews and implemented corrective actions to increase productivity.
  • Analyzed feedback from unsuccessful applicants to improve future recruitment efforts.

Senior Clinical Coordinator

United Healthcare (Optum LTD) US shift
Bangalore
04.2021 - 03.2023
  • The role in this position was to ensure that the Pensioners have all their medical requirements in place which was an end-to-end processing from the time of enrolling with our insurance until they are a part of us. We used “in-house tools” or applications that were used for reporting, target based on scheduling annual health visits.
  • Coordinated with general physician to schedule an appointment which was booked over call as per the members request.
  • Maintained detailed records of member's progress and outcomes.
  • Educated members on healthy lifestyles, disease prevention, and risk reduction strategies.

Senior Business Development Executive

Unacademy(Sorting Hat Technologies Pvt LTD)
Bangalore
08.2020 - 02.2021
  • Take prospects from initial contact phase to qualifies phase over the phone.
  • Present product solutions virtually.
  • Generate revenue by counseling prospects based on the course prospects are looking for and convert them into sales.
  • Mentor new joiners and those on CAP and PIP.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Completed day-to-day duties accurately and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.

Senior Sales Consultant

MIT PUNE (IPL)
Bangalore
07.2018 - 06.2020
  • Handled a sales team working on MBA registrations. Achieved a maximum of 120 application per batch.
  • Participated in various events on up-skilling conducted for working professionals to extract applications per batch.
  • Trainer acquisition.
  • Conducted seminars in 15 colleges across Bangalore and have successfully launched courses.
  • Connecting corporate on LinkedIn and other sources for training and placements.
  • End-to-end student support.
  • Promoted positive culture of teamwork and inclusion, increasing employee morale.
  • Employed extensive product knowledge to cultivate existing customer relationships and developed rapport with new ones.
  • Worked hard daily to promote exemplary level of tailored service to each customer, whether through email, by phone or in person.
  • Identified and explained the major features, functions, and benefits for products that customers were interested in.
  • Utilized selling behaviors to identify and solve customer needs.

Senior Career Counselor

Jigsaw Academy Pvt Ltd.
Bangalore
06.2016 - 06.2018
  • Maintained detailed records of client progress in a secure database system.
  • Worked with team to continuously improve career and placement opportunities for students.
  • Handled International calls/chats/emails.
  • Outbound pitches.
  • Selling the analytics courses based on candidate's profile.
  • Training new hires and ensure they go live fast.
  • End to end sales.
  • Had an opportunity to be a mentor here and worked with the team on both soft and hard skills as per the team member’s requirement.
  • Prepared students for later educational experiences by encouraging to explore learning opportunities and persevere with challenging tasks.

Executive, Promoted as Manager

NRIOL/E-India insurance Pvt. Ltd.
Bangalore
10.2010 - 08.2015
  • Contact individuals and companies to educate them about the importance of Health- Insurance and upsell.
  • Explain products, services and prices and answer questions from customers.
  • Compare and review the website and advise changes.
  • Assist in the development and preparation of sales scripts while training other telemarketing representatives
  • Achieved monthly average of 7-10 lacs on medi-claims (Indian residents) and up to 20 lacs on travel Medi-claim policies.

Education

Bachelor of Commerce -

INDIAN ACADEMY DEGREE COLLEGE
Bangalore India
11-2009

Skills

  • MS-OFFICE
  • Salesforce, Zoho, Leadsquared & more

Languages

Tamil
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Telugu
Advanced (C1)
C1

Timeline

Recruitment Manager

Navis Human Resources Pvt. Ltd.
11.2023 - Current

Senior Clinical Coordinator

United Healthcare (Optum LTD) US shift
04.2021 - 03.2023

Senior Business Development Executive

Unacademy(Sorting Hat Technologies Pvt LTD)
08.2020 - 02.2021

Senior Sales Consultant

MIT PUNE (IPL)
07.2018 - 06.2020

Senior Career Counselor

Jigsaw Academy Pvt Ltd.
06.2016 - 06.2018

Executive, Promoted as Manager

NRIOL/E-India insurance Pvt. Ltd.
10.2010 - 08.2015

Bachelor of Commerce -

INDIAN ACADEMY DEGREE COLLEGE

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Karthik Balachander