KARTHIK CS
KEY ACCOUNT MANAGER
Kodungallur,Kerala
Summary
Results-driven Key Account Manager with a solid track record in real estate operations in GCC and India. Specializes in optimizing client coordination and CRM workflows to enhance operational efficiency. Demonstrated ability in maintaining accurate account management and fostering professional communication. Multilingual proficiency in English, Malayalam, Hindi, and Tamil.
Overview
3
3
years of professional experience
1
1
Certification
4
4
Languages
Work History
Key Account Manager
Maple Tech Space Pvt Ltd
06.2024 - Current
- Oversaw management of CRM, listings, appointments, and backend operations in real estate sector.
- Collaborated with Canadian agents and clients in a night-shift setting to enhance service delivery.
- Compiled daily, weekly, and monthly performance reports to analyze trends and outcomes.
- Addressed documentation needs, client inquiries, objections, and delivered comprehensive deal support.
- Fostered strong client relationships to promote efficient brokerage operations.
Office Administrator
Trend Powertech
12.2023 - 06.2024
- - Managed office operations, workflow, and compliance.
- - Coordinated reports for senior management.
- - Handled vendor and customer relationships.
Office Administrator
Trend Electromechanical LLC
06.2022 - 09.2023
- Enhanced inter-departmental communication, cutting response time by 20%.
- Implemented vendor optimization strategies, reducing procurement expenses by 10%.
- Supervised a team of 12 on a critical semi-government FEWA project.
- Conducted daily office management and generated essential business reports.
Education
Bachelor of Commerce -
University of Calicut
05.2022
Skills
Account management strategies
Customer relationship management
Client engagement coordination
Administrative support services
Documentation processes
Enterprise resource planning and MS Office proficiency
Effective time management
Leadership in team settings
Vendor relationship management
Certification
Master of Accounting and MS Office
Timeline
Key Account Manager
Maple Tech Space Pvt Ltd
06.2024 - Current
Office Administrator
Trend Powertech
12.2023 - 06.2024
Office Administrator
Trend Electromechanical LLC
06.2022 - 09.2023
Bachelor of Commerce -
University of Calicut