Karthik Dayalan

Focused and goal-oriented professional over 18 Years of Comprehensive Experience in Process Transitions, Operations Management, Project Management, Software Implementations, and Leadership in Various Technical Projects. Skilled Developing Digital Strategies, Objectives, Vision & Roadmap to Enable Growth & Business Agility.

• Certified Scrum Master ®
• Certified Scrum Product Owner ®
• Lean Six Sigma Black Belt
• Pursuing – SAP HANA FICO

SAP Concur: Travel and Expense Management System Implementation

Objective: To streamlines the capturing, submitting, and approval of employee expenses, resulting in reduced time and effort spent on expense management and minimizing manual errors. It increases visibility into spending patterns, empowering organizations to make informed and strategic decisions. Additionally, to provides improved control over employee expenses, ensuring compliance with company policies and regulations. The user-friendly interface simplifies expense reporting and approval, and users can conveniently manage expenses on-the-go with the system's mobile accessibility. 

Highlight: Global implementation across North America, Europe and APAC and reduced dependency on administrative tasks and 100% digitalization

AppZen: AI powered Travel and Expense Auditing System Implementation

Objective: The primary objective of the implementation is to integrate SAP Concur system to AppZen expense audit system to perform automatic audit to detect any fraudulent or non-compliant expense claims submitted by employees. The system uses AI and machine learning to identify anomalies in expense reports, ensuring that all expenses claimed by employees are genuine and accurately represented. Secondly using AI and machine learning to automate the expense auditing process, save valuable time spent manually reviewing thousands of expense reports.

Highlight: Global implementation across North America, Europe and APAC, efficiency and 100% audit compliance

Salesforce CRM and Chat bot Implementation

Objective: CRM ticketing tool and chatbot project is to enhance customer service and support by implementing a virtual assistant or chatbot. The chatbot is designed to communicate with customers and provide assistance for their queries and concerns. The goal is to create a ticketing solution that offers immediate support for customer inquiries and helps to reduce customer service response time while improving the customer experience. 

Highlight: Transparency to end users, reduced support team workload, improved analytics, and reporting’s

SAP Workflow Automation: Journal Entry Workflow

Objective: The main goal of the Promenta JE workflow tool is to automate the journal entry creation process, resulting in reduced time and effort required for this task. The tool also establishes a clear and consistent workflow to standardize journal entry creation, leading to enhanced accuracy and efficiency. Moreover, it provides better visibility into journal entries, empowering finance teams to monitor progress and make informed decisions. Additionally, the tool offers improved control over journal entries, ensuring compliance with both company policies and regulatory requirements. 

Highlight: Reduced manual work for end users, approvers, and accounting teams