Summary
Overview
Work History
Education
Skills
Responsibilities
Certification
Affiliations
Languages
Timeline
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Karthik Devaraj

Karthik Devaraj

Bangalore

Summary

Strategic and results-oriented Product Manager with over 13 years of expertise in B2B fintech, telecom, and enterprise software. Demonstrated success in launching scalable products, generating multimillion-dollar revenue, and enhancing product adoption through data-driven strategies and customer-focused design.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Product Manager

Bottomline Technologies
Bangalore
04.2022 - Current
  • Led full lifecycle development of Engagement Optimizer, generating over $2M in ARR.
  • Integrated reporting insights with Salesforce applications for enhanced data utilization.
  • Developed and launched Premium ACH product, providing an innovative option to ACH payments. Incorporated Bottomline products to elevate Premium ACH service for US banking sector.
  • Achieved increased revenue through strategic integration of Premium ACH features.
  • Embedded Pendo and generative AI for self-guided onboarding, reducing onboarding time by 40%, and increasing B2B adoption.
  • Managed product roadmap and sprint cycles to ensure timely, budget-compliant releases.

Product Owner

Tangoe, Inc.
Bangalore
06.2019 - 04.2022
  • Integrated BPM tool to optimize telecom products procurement through real-time processing of mobile orders from Atlas application to carrier.
  • Collaborated with Product Managers to define product vision and requirements for telecom spend management.
  • Delivered functional specifications for BPMN workflow automation, API integrations, and EMM reconciliation.
  • Developed comprehensive Software Requirements Specifications (SRS) including user stories and acceptance criteria.
  • Facilitated Agile ceremonies such as backlog grooming, sprint planning, and retrospectives to enhance delivery velocity.
  • Established release plans and prioritization strategies based on business value and customer urgency.
  • Enhanced collaboration between business and engineering, accelerating feature turnaround times.
  • Led monthly stakeholder demos to showcase completed stories and gather iterative feedback.

Senior Associate – Payments

UAE Exchange LLC.
Abu Dhabi
07.2011 - 02.2015
  • Executed comprehensive business analysis for offline and real-time bill payment integration, kiosk payment platforms, and mobile travel card applications.
  • Managed product requirements and user acceptance testing for kiosk services, achieving 30% increase in branch efficiency through digital transformation.
  • Contributed significantly to launch of agency portal that expanded remittance and FOREX services using B2B model.
  • Defined functional requirements, coordinated user acceptance testing, and facilitated smooth transitions to operations.
  • Collaborated with stakeholders to ensure timely project delivery and maintained service quality after launch.

Education

Master of Science - Management of IT Services

SUNY, Buffalo
USA
04-2011

MBA - Operations Management

Amrita School Of Business
Bangalore
05-2011

Bachelor of Engineering - Electronics & Communication

Hindustan College Of Engineering & Technology
Coimbatore
06-2009

Skills

  • Product roadmap creation
  • Backlog management
  • MVP development
  • Release planning
  • Analytical thinking
  • Problem solving
  • Negotiation skills
  • JIRA proficiency
  • Confluence expertise
  • Data visualization with Superset & Power BI
  • BPMN modeling with Flowable
  • Microsoft Office Suite proficiency
  • Figma design skills
  • Kiosk management

Responsibilities

  • Partnered with cross-functional teams (engineering, design, and marketing) to deliver products on schedule
  • Defined and managed the product backlog, ensuring alignment with business priorities
  • Made sprint-level product decisions to maintain momentum and clarity
  • Presented product demos to users and stakeholders to gather actionable feedback
  • Collaborated with UX teams to create interactive prototypes for key features
  • Broke down features into epics and user stories, and prioritized them based on value and urgency
  • Set clear acceptance criteria and worked closely with Scrum teams to ensure delivery quality
  • Led sprint planning and release coordination, tracked progress, and outcomes
  • Fostered agile best practices, including grooming sessions, and daily standups
  • Conducted usability sessions to validate solutions and inform future iterations

Certification

  • Certified Scrum Product Owner (CSPO)
  • Pragmatic Marketing - level 1
  • Pendo – AI for product management
  • Google Analytics (LinkedIn)

Affiliations

Engage with peers on ProductTank to share ideas| Marathoner

Languages

Tamil
First Language
English
Advanced (C1)
C1

Timeline

Product Manager

Bottomline Technologies
04.2022 - Current

Product Owner

Tangoe, Inc.
06.2019 - 04.2022

Senior Associate – Payments

UAE Exchange LLC.
07.2011 - 02.2015

Master of Science - Management of IT Services

SUNY, Buffalo

MBA - Operations Management

Amrita School Of Business

Bachelor of Engineering - Electronics & Communication

Hindustan College Of Engineering & Technology

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Karthik Devaraj