Karthik Devaraj
Bangalore
Summary
Strategic and results-oriented Product Manager with over 13 years of expertise in B2B fintech, telecom, and enterprise software. Demonstrated success in launching scalable products, generating multimillion-dollar revenue, and enhancing product adoption through data-driven strategies and customer-focused design.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Product Manager
Bottomline Technologies
Bangalore
04.2022 - Current
- Led full lifecycle development of Engagement Optimizer, generating over $2M in ARR.
- Integrated reporting insights with Salesforce applications for enhanced data utilization.
- Developed and launched Premium ACH product, providing an innovative option to ACH payments. Incorporated Bottomline products to elevate Premium ACH service for US banking sector.
- Achieved increased revenue through strategic integration of Premium ACH features.
- Embedded Pendo and generative AI for self-guided onboarding, reducing onboarding time by 40%, and increasing B2B adoption.
- Managed product roadmap and sprint cycles to ensure timely, budget-compliant releases.
Product Owner
Tangoe, Inc.
Bangalore
06.2019 - 04.2022
- Integrated BPM tool to optimize telecom products procurement through real-time processing of mobile orders from Atlas application to carrier.
- Collaborated with Product Managers to define product vision and requirements for telecom spend management.
- Delivered functional specifications for BPMN workflow automation, API integrations, and EMM reconciliation.
- Developed comprehensive Software Requirements Specifications (SRS) including user stories and acceptance criteria.
- Facilitated Agile ceremonies such as backlog grooming, sprint planning, and retrospectives to enhance delivery velocity.
- Established release plans and prioritization strategies based on business value and customer urgency.
- Enhanced collaboration between business and engineering, accelerating feature turnaround times.
- Led monthly stakeholder demos to showcase completed stories and gather iterative feedback.
Senior Associate – Payments
UAE Exchange LLC.
Abu Dhabi
07.2011 - 02.2015
- Executed comprehensive business analysis for offline and real-time bill payment integration, kiosk payment platforms, and mobile travel card applications.
- Managed product requirements and user acceptance testing for kiosk services, achieving 30% increase in branch efficiency through digital transformation.
- Contributed significantly to launch of agency portal that expanded remittance and FOREX services using B2B model.
- Defined functional requirements, coordinated user acceptance testing, and facilitated smooth transitions to operations.
- Collaborated with stakeholders to ensure timely project delivery and maintained service quality after launch.
Education
Master of Science - Management of IT Services
SUNY, Buffalo
USA04-2011
MBA - Operations Management
Amrita School Of Business
Bangalore05-2011
Bachelor of Engineering - Electronics & Communication
Hindustan College Of Engineering & Technology
Coimbatore06-2009
Skills
- Product roadmap creation
- Backlog management
- MVP development
- Release planning
- Analytical thinking
- Problem solving
- Negotiation skills
- JIRA proficiency
- Confluence expertise
- Data visualization with Superset & Power BI
- BPMN modeling with Flowable
- Microsoft Office Suite proficiency
- Figma design skills
- Kiosk management
Responsibilities
- Partnered with cross-functional teams (engineering, design, and marketing) to deliver products on schedule
- Defined and managed the product backlog, ensuring alignment with business priorities
- Made sprint-level product decisions to maintain momentum and clarity
- Presented product demos to users and stakeholders to gather actionable feedback
- Collaborated with UX teams to create interactive prototypes for key features
- Broke down features into epics and user stories, and prioritized them based on value and urgency
- Set clear acceptance criteria and worked closely with Scrum teams to ensure delivery quality
- Led sprint planning and release coordination, tracked progress, and outcomes
- Fostered agile best practices, including grooming sessions, and daily standups
- Conducted usability sessions to validate solutions and inform future iterations
Certification
- Certified Scrum Product Owner (CSPO)
- Pragmatic Marketing - level 1
- Pendo – AI for product management
- Google Analytics (LinkedIn)
Affiliations
Engage with peers on ProductTank to share ideas| Marathoner
Languages
Tamil
First Language
English
Advanced (C1)
C1
Timeline
Product Manager
Bottomline Technologies
04.2022 - Current
Product Owner
Tangoe, Inc.
06.2019 - 04.2022
Senior Associate – Payments
UAE Exchange LLC.
07.2011 - 02.2015
Master of Science - Management of IT Services
SUNY, Buffalo
MBA - Operations Management
Amrita School Of Business
Bachelor of Engineering - Electronics & Communication
Hindustan College Of Engineering & Technology
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