NEHA SAPRU
Bengaluru,
Summary
Diligent, dynamic and goal-oriented Product Manager with over 12 years of progressive experience in leading product development initiatives offering success in product roadmap development, competitive analysis, tracking product adoption metrics and identifying opportunities to drive product growth and revenue.
Overview
13
13
years of professional experience
Work History
Product Manager
Nexthink
04.2022 - Current
- Responsible for managing Act which empowers IT teams to automate and orchestrate remote actions on a massive scale to remotely resolve incidents
- Supported customer transition by planning and executing features that led to an increase in remote action executions on the cloud by 40%
- Optimized product performance with data-driven analysis and continuous improvement initiatives across multiple teams which reduced the stuck execution count from 4% to less than 1%
- Did a successful roll-out of in-product library which resulted in increased traffic to the Infinity platform by 84% compared to the web library
- Planned and executed a tech preview which unlocked new use cases and positioned Nexthink better against competitors during POVs/renewals
- Streamlined Agile methodologies for more efficient project management and team collaboration. Also, put in place new processes for improved efficiency and collaboration with other teams
- Improved product functionality by addressing customer pain points resulting in enhanced user experience and a 25% increase in total execution count reaching a new high of 1 billion executions/day
- Liaised with clients to better understand customer needs and the current market landscape to then identify new opportunities. Reviewed the new opportunities with stakeholders to drive the product roadmap
- Communicated effectively with team members to deliver updates on product milestones and deadlines.
- Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
Product Manager
MetricStream
02.2019 - 04.2022
- Managed MetricStream's Integrated Risk Platform and GRC Foundation library which forms the core infrastructure to manage regulatory requirements and risks
- Managed key platform areas such as Integrations, AI/ML, Business Configurability and Metrics Collection aiming at low code/no code configuration, ease of integration and analytics.
- Key metrics achieved were:
o Reduction in API development effort by 80%
o Reduction in development of Connectors for Outbound Integration
by 90%
o Automation of the manual process of impact assessment &
management during Organizational changes by 80% - Collaborated and interacted with various stakeholders
- Presented newly built features during townhall sessions for employees, customers and partners.
- Monitored market trends and performed competitive analysis to analyze gaps and refresh the roadmap to enhance platform capabilities accordingly.
- Contributed to marketing efforts by creating marketing videos, blogs etc.
Senior Software Engineer
Microfocus India Pvt Ltd
01.2016 - 01.2019
- Worked in the Identity and Access Management group for NetIQ Access Manager which provides secure access to enterprise and cloud applications.
- Handled the integration of NetIQ Access Manager and Advanced Authentication and worked on Two-Factor Authentication(2FA), REST and OAuth.
Team Lead
IBM India
08.2011 - 12.2015
- Led the analysis, design, development, testing and implementation of new requirements and upgrades for AT&T’s ticketing tool (AOTS).
- Managed effective communication between the project team and the Project Manager providing day-to-day directions to the team and regular project status to the Manager.
Education
General Management Program For IT Executives -
IIM
Bangalore02.2018
Post Graduate Diploma in Software Development -
IIIT
Bangalore08.2011
Bachelor of Engineering - Computer Science
MIET
Jammu06.2009
Skills
- Product Lifecycle Management
- Product Roadmap Creation
- Feature Prioritization and Execution
- Stakeholder management
- Competitive analysis
- User Story Creation
- Product Metrics Tracking
- Problem-solving aptitude
- Product Vision and Strategy
- Interpersonal Communication
Accomplishments
- Got kudos for the successful delivery and launch of Nexthink's in-product library
- Got a quarterly award for the excellent delivery of a complex feature, defining requirements, collaborating across teams and presentation skills at MetricStream.
- Got appreciated for handling the integration of two products - NAM and AA at Microfocus and getting the 2-factor authentication implemented in the product.
- Got recognized for successful, on-time and zero-defect delivery of several projects at IBM.
Interests
- Hiking and travelling
- Photography
- DIY & home decor
- Painting, mandala and digital art
- Strength training, yoga and meditation
- Organizing fun@work events at the workplace
Timeline
Product Manager
Nexthink
04.2022 - Current
Product Manager
MetricStream
02.2019 - 04.2022
Senior Software Engineer
Microfocus India Pvt Ltd
01.2016 - 01.2019
Team Lead
IBM India
08.2011 - 12.2015
General Management Program For IT Executives -
IIM
Post Graduate Diploma in Software Development -
IIIT
Bachelor of Engineering - Computer Science
MIET
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