MS Office
Karthik Ponneri
Business Ops Manager
Summary
To work for an organization that awards me scope to update my knowledge and equips me with skills essential to be an ace in Business Operations, Products and manage a team for the symbiotic growth of myself and the organization.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Business Ops Manager
Lynks Logistics Ltd
Hyderabad
03.2022 - Current
- Responsible for the operational and sales excellence for revenue of 5cr business in Ahmedabad.
- Managing workflow to meet customer expectations and delivery deadlines - established process to reduce errors, increase delivery productivity and reduce costs by 20 percent.
- Increasing profit margins from existing client base by upselling and cross-selling.
- Driving Secondary value sales B2B and growth profitably by achieving sales target, leveraging the growth opportunities in different diversified.
- Go-to-market strategy and Acquisition - Increasing retail reach , key accounts and Omni channel presence by enhancing tertiary sales, Inventory management, forecasting, planning distributors and Vendors in entry level market and taking new innovative initiatives in white space using cluster mapping data and data analytics.
- Market development - Conducting BTL activities strategically for business performance and promotion, better store productivity & brand visibility for acceptance in urban market.
- Business Development - By increasing the current universe base from 2700 to 3750 in the span of 9months and increased the revenue of 30lacs per month.
- Team Management – Managing and motivating team of 2 operation Manger, 2 TSO, 10+TLs, 20+salesman and 30+ ground staff by reviewing their performance.
City Launch Manager
Lynks Logistics
Kolkata
09.2021 - 02.2022
- Responsible for the new city launch process for the revenue of 1cr per month with multiple FMCG Brands like Marico, Colpal and Gedrej.
- Developed and initiated projects, managed cost and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Trained and developed personnel to improve safety, employee relations and resolve operational issues.
- Updated operational methods and oversaw accounting procedures for improved efficiency.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Business Development Executive
Lynks Logistics PVT LTD
Hyderabad
01.2018 - 08.2021
- End-to-end management of 2k+ Key accounts(B2B); Starting from acquisition of Enterprise customers, to understanding their nature of business for providing the best servies in the market.
- Designing customized solutions for key customers and handling negotiation from stakeholders for the implementation for commercial point of view.
- Responsible for developing long-term relationships with portfolio of assigned customers in the B2B space and increase revenue every quarter by achieving sales target and engagement by interfacing with other functions.
- Conducting competitor analysis by keeping abreast of market trends and competitor moves to achieve market share metrics and conducted the operation virat program which gives the competitor supply conversation of 15%.
- Developing long term customer relationship management with acquired and prospective merchants to ensure repeat business through branding and positioning.
- Responsible to handle the major clients like Amazon and Ninja cart hubs which increased the revenue of 10%.
- After the covid when we have transformed the business module to on demand intracity logistics to FMCG Distribution.
- Responsible to handle to the entire hyderabad operations and setup the 3 new warehouses each of10000sqft in LB Nagar, Attapur and Kuktapally from scratch.
- Responsible to handle sales from mother hub attapur warehouse brands like Marico, TATA-CP, and Redbull for the revenue of 6cr per quarter.
- Responsible for inventory level and market credit control and brand relationship.
- Handled the operation team of 10members and sales team of 30 dsrs.
CDSS
Reliance Jio
Hyderabad
12.2017 - 12.2018
- Used coordination and planning skills to achieve results according to schedule.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Exceeded goals through effective task prioritization and great work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Delivered services to customer locations within specific timeframes.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Increased customer satisfaction by resolving issues.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
MBA - Marketing
SIBM (Osmania University)
Hyderabad 03.2018 - 03.2020
B.Com - Computer
Osmania University
Hyderbad 03.2015 - 03.2018
Intermediate (MEC) -
Master Minds
Hyderabad 03.2013 - 03.2015
Skills
Strategic planning
Territory Growth & Expansion
Business development and planning
Operations
Market & Competitor Analysis
Order management
Channel & Distributor Management
Verbal and written communication
Revenue Generation
Go-to-market strategy
Accomplishments
- Customer Hero four times in span of 9 months Received Value Champ award for five times in span of 6 months Received Extra Going Mile award five times in span of 6 months Received Operation Virat award from COO.
Software
MS Excel
Power point
Timeline
Business Ops Manager
Lynks Logistics Ltd
03.2022 - Current
City Launch Manager
Lynks Logistics
09.2021 - 02.2022
MBA - Marketing
SIBM (Osmania University)
03.2018 - 03.2020
Business Development Executive
Lynks Logistics PVT LTD
01.2018 - 08.2021
CDSS
Reliance Jio
12.2017 - 12.2018
B.Com - Computer
Osmania University
03.2015 - 03.2018
Intermediate (MEC) -
Master Minds
03.2013 - 03.2015