KARTHIK PRABHAKAR
Pollachi
Summary
Looking for a challenging role in a reputable organization to utilize my technical, database, and management skills for the growth of the organization as well as to enhance my knowledge about new and emerging trends in the IT sector.
Overview
4
4
years of professional experience
Work History
Senior Associate
eNoah iSolution
Chennai
07.2019 - Current
Experience in QAD - Progress 4 GL (Technical and Functional)
● Development, Customization, Testing and Documentation.
Experience in QAD – SDLC Process
● Code Promotion ,Maintenance activity and Monitoring.
● Code Promotion using mfgutil, QDT tool, YAB and CVC Tool(Patches,Custom codes, Reporting framework, TPL, Bank drivers, DC, Third Party and Lift + Shift)
deployment for global customers.
● Following up the users and interacting with the customers as well as with other team members to resolve the issue faster.
● Quick response to the Client & Customer issues.
● Maintenance activities for the clients by cooperating with other team members.
Experience in QAD - Monitoring for QAD Client Servers.
- Monitoring QAD supporting Client Servers using Icinga (network monitoring application).
Overview of Work
● Overall 3.9 years of professional support in QAD application, Code promotions and in Server Monitoring.
● Dedication towards work which constantly improves the problem solving skills, to attain maximum productivity and responding to the user queries which improves the trust among customers.
● Excellent communication skills & Interpersonal skills with passion to learn the latest technology which helps me to be in a great position.
Education
B.E - ECE
P. A. College of Engineering And Technology
Pollachi05.2019
High School Diploma -
B.V.M Matric Higher Secondary School
Pollachi04.2015
SSLC -
B.V.M. Matric Higher Secondary School
Pollachi04.2013
Skills
Technical Skills
- Computer Skills: Progress 4GL, Icinga , JIRA, SQL, Microsoft office
- Process: Knowledge of SDLC
Key Skills
● QAD Ticket handling and Code Promotions
● Gained knowledge on SE, EE, and YAB environments
● Technical knowledge of progress 4GL and functional knowledge of SE
● Basic Linux commands
● QAD Deployment support (CHUI & Netui)
● Progress, client-server or NetUI-based applications
● Experience in handling multiple server alerts for highly critical servers using Icinga Monitoring tool
● Handled global customers and provided attention to customer issues and requests
Interests
● SDLC (Deployment)
● Server Security Monitoring
● Designer
Languages
Accomplishments
- Received Appreciations from Client side & Team leads for the satisfaction of my discipline and work.
- Promoted from Associate to Senior Associate , in less than 12-months.
Affiliations
- Participated in Various National level Symposium at Various Colleges.
- Participated in speech and essay competitions in English as well as Tamil during my Schooling's.
- As a Class Representative during Schooling's.
- Volunteer in "22nd Anandha Deepavali" conducted by Udhavum Ullangal.
Timeline
Senior Associate
eNoah iSolution
07.2019 - Current
B.E - ECE
P. A. College of Engineering And Technology
High School Diploma -
B.V.M Matric Higher Secondary School
SSLC -
B.V.M. Matric Higher Secondary School
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