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Overview
Work History
Education
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Work Availability
Timeline
Certification
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KARTHIK R

Scrum Master
Bangalore
KARTHIK R

Summary

Experienced Scrum Master and Agile Practitioner with 14+ years in Agile delivery and Quality Engineering, specializing in facilitating Scrum ceremonies, sprint execution, backlog management, and stakeholder alignment. Proven ability to enhance sprint velocity, predictability, and release quality using Agile metrics, KPI tracking, and continuous improvement practices. Skilled in servant leadership, impediment resolution, risk management, and cross-functional collaboration, enabling teams to consistently deliver business value in complex, deadline-driven environments.

Overview

16
years of professional experience
4
years of post-secondary education
1
Certificate

Work History

Broadridge Financial Solutions India Pvt Ltd
Bangalore

Scrum Master
11.2022 - Current

Job overview

  • Facilitating Scrum framework adoption for 2 cross-functional Agile squads delivering fintech applications in 2-week sprint cycles.
  • Conducting Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Backlog Refinement across 2-week sprint cycles.
  • Improved sprint velocity by 20–25% within 6 months by strengthening story point estimation and capacity planning.
  • Increased sprint predictability from 65% to 88% by introducing structured dependency tracking and risk management practices.
  • Reduced spillover stories by 30% through improved Definition of Ready (DoR) and Definition of Done (DoD) alignment.
  • Enhanced backlog readiness by 35%, ensuring user stories had clear acceptance criteria before sprint commitment.
  • Designed and implemented Agile dashboards in JIRA, improving stakeholder visibility and reporting efficiency by 40%.
  • Reduced impediment resolution time by 45% through proactive tracking and daily follow-ups.
  • Lowered production defect leakage by 25–30% by promoting shift-left testing and stronger Dev-QA collaboration.
  • Accelerated release cycle time by 18–22% by optimizing workflow and encouraging DevOps CI/CD alignment.
  • Improved team engagement and participation in retrospectives by 50%, fostering a culture of continuous improvement.
  • Mentored team members on Scrum principles, enabling transition from task-based execution to outcome-driven delivery.
  • Strengthened stakeholder management through bi-weekly release updates and KPI tracking (velocity, burn-down, cycle time).

Key Business Impact:

  • 25% increase in team productivity
  • 20% reduction in time-to-market
  • 30% decrease in post-production defects
  • 88% sprint goal achievement consistency

CGI

Test Manager
06.2022 - 11.2022

Job overview

  • Defined QA strategy, acceptance criteria, and test benchmarks.
  • Led test planning, execution, and defect management lifecycle.
  • Implemented automation practices to improve efficiency.
  • Reduced production defects through structured regression cycles.
  • Coordinated onshore-offshore teams and improved release quality.

Broadridge Financial Solutions India Pvt Ltd

Technology Lead
01.2017 - 06.2022

Job overview

  • Led QA teams across multiple projects, ensuring high-quality releases.
  • Designed comprehensive test strategies and release plans.
  • Reduced defect leakage through root cause analysis and preventive frameworks.
  • Automated repetitive test scenarios to improve test cycle efficiency.
  • Reported milestones, risks, and quality metrics to senior stakeholders.
  • Mentored junior testers and conducted internal knowledge sessions.
  • Actively contributed to Agile adoption and sprint-based release cycles.

Key Achievement: Consistently delivered high-quality releases with minimal post-production defects.

Gulf Testing Factory Services (Bin Zayed Group)

Senior Test Engineer
07.2015 - 11.2016

Job overview

  • Performed functional, regression, and end to end testing.
  • Collaborated with developers to resolve defects efficiently.
  • Improved test case effectiveness, reducing post-release customer complaints.
  • Developed and maintained test documentation and defect repositories.

NTT Data GDS Pvt Ltd

Test Lead
08.2013 - 05.2015

Job overview

  • Managed cross-functional testing teams.
  • Designed robust test plans and schedules.
  • Improved release quality through structured QA processes.
  • Strengthened stakeholder communication across offshore teams.

Mindtree Ltd

Senior Test Engineer
08.2011 - 08.2013

Job overview

  • Performed functional, regression, and root cause testing.
  • Collaborated with developers to resolve defects efficiently.
  • Improved test case effectiveness, reducing post-release customer complaints.
  • Developed and maintained test documentation and defect repositories.

Sunquest Information Systems India Pvt Ltd
Bangalore

Associate Quality Engineer
08.2010 - 07.2011

Job overview

  • Performed functional, regression testing.
  • Collaborated with developers to resolve defects efficiently.
  • Improved test case effectiveness.
  • Developed and maintained test documentation and defect repositories.

Education

APS College of Engineering
Bengaluru, India

B.E from Information Science and Engineering
08.2004 - 05.2008

University Overview

  • B.E in Information Science
  • Passed in first class - 61%

Skills

JIRA & Confluence

Agile transformation

Agile metrics and Reporting

Agile ceremonies

Stakeholder management

Agile coaching

Availability
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Timeline

Certified Scrum Master

05-2025

Scrum Master

Broadridge Financial Solutions India Pvt Ltd
11.2022 - Current

Test Manager

CGI
06.2022 - 11.2022

Technology Lead

Broadridge Financial Solutions India Pvt Ltd
01.2017 - 06.2022

Senior Test Engineer

Gulf Testing Factory Services (Bin Zayed Group)
07.2015 - 11.2016

Test Lead

NTT Data GDS Pvt Ltd
08.2013 - 05.2015

Senior Test Engineer

Mindtree Ltd
08.2011 - 08.2013

Associate Quality Engineer

Sunquest Information Systems India Pvt Ltd
08.2010 - 07.2011

APS College of Engineering

B.E from Information Science and Engineering
08.2004 - 05.2008

Certification

Certified Scrum Master

Educationprofile

  • B.E in Information Science and Engineering, 05/2008, VTU, Karnataka, 60.61%
  • II PUC, 05/2004, PU Board, 62.6%
  • SSLC, 05/2002, KSEEB, 82.4%

Current location

Bangalore
KARTHIK RScrum Master