Karthik Sridharan
Summary
Senior Project/Solutions Manager with 23+ years of experience in IT services design, solution delivery, agile leadership, and digital transformation driving technical projects to successful completion. Skilled in IT service transition, vendor management, compliance, audits, and agile coaching. Proven ability to align solutions with IT strategy, security policies, and architecture standards, while driving continuous improvement and operational excellence.
Overview
23
23
years of professional experience
Work History
Senior Project Manager
Cognizant Technology Solutions
05.2019 - Current
- Designed, operated, and transitioned IT services and solutions ensuring compliance with IT strategy, architecture, and security policies.
- Coordinated FAT/UAT testing and change processes, improving release quality and reducing post-release defects.
- Managed external service providers, improving SLA adherence and reducing resolution time by 20%.
- Supported internal and client audits, achieving zero non-compliance findings.
- Coached Scrum/Kanban teams and junior Scrum Masters, promoting self-organization and transparency.
- Facilitated workshops, resolved conflicts, and nurtured an open communication culture.
- Supported Product Owners with backlog grooming and sprint planning, ensuring effective prioritization and delivery.
- Drove continuous service improvement initiatives reducing operational costs.
Technical Project Manager / Architect
HCL Infosystems
06.2017 - 05.2019
- Managed product roadmap, sprint planning, and backlog prioritization.
- Ensured complete and auditable requirements validation and verification.
- Led metric-based decision-making, closing product gaps and improving predictability.
- Conducted demos and stakeholder reviews, increasing business alignment.
- Acted as Scrum Master, removing impediments and ensuring agile compliance.
Project Manager
Cognizant Technology Solutions
05.2016 - 06.2017
- Led 17-member team delivering cloud, infra, and security projects successfully.
- Defined and improved HLDs/LLDs for new and existing applications and infrastructure architecture.
- Implemented best practices reducing escalations and risks.
- Served as SPOC for risks/issues, ensuring timely mitigation.
Solutions Architect
Computer Sciences Corporation
07.2015 - 04.2016
- Managed virtualization (VMWare) for critical business applications.
- Enhanced change management processes with compliance controls.
- Strengthened IT security & disaster recovery readiness leading to cost reduction and performance efficiencies.
Senior Associate / Architect
Cognizant Technology Solutions
01.2010 - 01.2015
- Requirements analysis for new applications and services and drafting the appropriate design and architecture.
- Product analysis for further enhancement possibilities and code refactoring for more modularity and readability.
- Contributed to the design and architecture, integration & deployment, DB modelling and testing of in-house new applications' requirements.
Systems Specialist
Patni Computer Systems
01.2007 - 01.2010
- Design and code reviews for existing applications for identifying enhancement areas.
- Code refactoring and industry best practices implementations.
- Managed resources across multiple projects including effective use of available resources and making necessary forecasting for future requirements.
Tech-Lead & Senior Programmer Analyst
American Express
01.2004 - 01.2007
- Contributed and developed in software/application design and implementation.
- Developed and maintained applications in Java and C++, and databases as per business requirements.
- Maintained database security through access control and data security by securing data at all three stages of data (Data at Rest, Data in Transit/Motion and Data in Use).
Trainee
EDS India Pvt. Ltd.
01.2002 - 01.2003
- Contributed to the design and development of in-house applications in core java & C++ and built and setup the required platforms for in-house applications' development in Java and C++.
- Performed data validations and followed & maintained coding best practices.
- Developed a toolkit for in-house Timesheet management in HTML, ASP, XML, VBScript, JavaScript, COM/DCOM with SQL.
System Admin
Sumeru Soft Pvt. Ltd.
01.2000 - 01.2002
- Participated in various phases of SDLC and involved in development of applications and code snippets for POCs as per client requirements.
- Managed and maintained servers and desktops and their upgrades and patching requirements.
Education
SAFe Advanced Scrum Master -
Scaled Agile Inc.
M.Sc. - Computer Science
Bangalore North University
Executive Program in Business Management - undefined
IIM Calcutta
PG Diploma - Computer Applications
IGNOU
Masters Diploma - IT
Tata Infotech (TULEC)
Bachelor of Commerce - undefined
University of Madras
Skills
- IT Service Design & Transition (ServiceNow)
- Solution & Architecture Governance
- Agile & Scaled Agile (Scrum, SAFe)
- Change Management
- Vendor & Supplier Management
- Risk, Compliance & Audit Readiness
- Functional and User Acceptance Testing
- Scrum Master and Product Owner Mentoring and Coaching
- Continuous Service Improvement
- Workshop Facilitation & Conflict Resolution
Accomplishments
- Improved team performance through analysis of pain points enhancing productivity and driving continuous performance improvement.
- Delivered critical and strategic programs in a timely and budget friendly manner through cost reduction by 12-15%.
- Improved CSAT score by 25% through proactive risk management, transparent reporting and effective governance.
- Implemented workflow automation for few programs and projects and automated risk and compliance reporting, business dashboards and decision analytics streams.
Timeline
Senior Project Manager
Cognizant Technology Solutions
05.2019 - Current
Technical Project Manager / Architect
HCL Infosystems
06.2017 - 05.2019
Project Manager
Cognizant Technology Solutions
05.2016 - 06.2017
Solutions Architect
Computer Sciences Corporation
07.2015 - 04.2016
Senior Associate / Architect
Cognizant Technology Solutions
01.2010 - 01.2015
Systems Specialist
Patni Computer Systems
01.2007 - 01.2010
Tech-Lead & Senior Programmer Analyst
American Express
01.2004 - 01.2007
Trainee
EDS India Pvt. Ltd.
01.2002 - 01.2003
System Admin
Sumeru Soft Pvt. Ltd.
01.2000 - 01.2002
M.Sc. - Computer Science
Bangalore North University
Executive Program in Business Management - undefined
IIM Calcutta
PG Diploma - Computer Applications
IGNOU
Masters Diploma - IT
Tata Infotech (TULEC)
Bachelor of Commerce - undefined
University of Madras
SAFe Advanced Scrum Master -
Scaled Agile Inc.
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