Karthik Veerisetty

Technical Lead – JLL Technologies

• Delivered comprehensive runbook and troubleshooting guides for 2 towers (Admin support, Desktop support).
• Led admin team of 10 to manage client Identities, Access, Permissions, Licenses & Securing sensitive data.
• Managed client Escalations and provide right measures for upcoming events.
• Conducted risk analysis by performing real time audits. Identifying and mitigating treats by working with IAM team.
• Conducted Knowledge transfer sessions to fellow team-mates.
• Conducted security assessments and penetration testing to identify vulnerabilities.
• Developed and maintained technical documentation for UAM solutions.
• Ensured UAM outcomes met security and compliance requirements, including General data protection and regulation (GDPR)

• User Admin for EU region – Technip Energies
• Handled L1 tasks in all towers (User access, storage and backup, Network, database) and played a vital role in change management in the project.
• Acted as primary point of contact in EU region for On-boarding employees, Access provisioning and problem management.
• Took the responsibility of creating shell script to provide access to 2000+ users in 6 locations via server and active directory.
• Created SOP's and knowledge-based documents for the project in various towers.
• Skilled in Azure AD identity access management, Including user authentication, authorization, and group management.
• Created and managed user accounts in Active directory for 500+ employees, ensuring timely provisioning and deprovisioning with proper approvals.
• Managed group membership for 50+ teams, ensuring accurate access control and permissions provided using Shell-scripting and AD. One-shot resolution for 2000+ users.
• Managed and created AD groups, Shared mailboxes, ServiceNow resources, and designed ServiceNow service catalog items, ensuring proper permissions, access controls, and workflow configuration.
• Implemented RBAC in Active directory, reducing administrative burdens and improving security.

• Handled German content management copy editing and proof-reading for Theme, Germany.
• More than 300+ journals were copy edited with strict editorial standards.

• Handled testing and inspection for Isuzu engines.
• Created quality reports and documenting root cause and maintain as per quality standards.
• Designed and developed QA management systems for wheel dynamics which ensures passenger safety.
• Ensure production line are maintaining the quality standards as per the industry benchmark.