Drawing , Painting, Garderning
KARTHIKA P
Coordinator
Thanjavur
Summary
Enrich my knowledge base with Inspiring Career as a Software Professional by implementing my traits and intelligence. Possess interest towards learn/explore cutting-edge technologies and provide perfect platform for the business needs
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Coordinator
Exela Technologies Chennai, Wellpoint Midwest Dental
Chennai
2009.11 - Current
- Worked in Various Platform 1 Citrix 2 Firefly 3 Viking
- Worked in Various Projects: 1 Anthem DDC & Rekey 2 HMS 3 Altas & Florida 4 Mocha4 5, and promoted as Coordinator
- Handled 30 40 members in a project
- Achieving customer SLA & TAT without fail on every month
- Track and monitor Team members daywise and monthly productivity & quality
- Help them to improve their efficiency and get the Incentive for their performance
- Interacting with Customers and closing escalations on a regular basis
- Handling New and Cross training sessions based on the project requirements
- New initiatives & Ideas will be deployed based on their requirements.
Junior Designer
DSM SOFT PVT
Trichy
2008.01 - 2008.12
Worked as Junior Designer
Designer in HVL & LV project in Road Map
Education
Bachelor of Science - Information Technology
Annamalai University
Thanjavur, India 2010.05 - 2012.05
No Degree - ECE
Anna University
Thanjavur,India 2001.04 -
Skills
TamilEnghishHindi
Accomplishments
- Best Team reward on 2013 & 2014 for meet up the Customer SLA (Production with Quality) and for Top BFP (Bonus for Performance).
- Consistent performer awarded on 2014 to sustains customer SLA also stay zero penalties for that year.
- MS Office - Able to create Dashboard, Formulas, Chart preparation.\
- Supervised team of 160 staff members.
Interests
Timeline
Bachelor of Science - Information Technology
Annamalai University
2010.05 - 2012.05
Coordinator
Exela Technologies Chennai, Wellpoint Midwest Dental
2009.11 - Current
Junior Designer
DSM SOFT PVT
2008.01 - 2008.12
No Degree - ECE
Anna University
2001.04 -