Karthika Veerasamy

Work History

HCL Technologies

COIMBATORE

10.2024 - Current

Developed and maintained CI/CD automation pipelines for the TCDC application, streamlining the deployment process and reducing manual efforts.
Implemented small enhancements and performed defect fixes in the TCDC application based on business requirements and user feedback.
Provided technical support for the TLS application, assisting customers in resolving issues efficiently.
Handled application deployments for multiple systems, including PIMGR and OTMS, ensuring timely and error-free releases.
Collaborated with cross-functional teams to improve system stability, deployment efficiency, and customer satisfaction.

HCL Technologies

COIMBATORE

05.2020 - 09.2024

Integrated new technologies into existing DOT CBA systems to enhance functionality and improve user satisfaction.
Provided application support to DOT CBA customers, ensuring smooth operation and timely resolution of issues.
Renewed SSL certificates supporting CBA Credit Risk Systems, maintaining secure communication channels.
Collaborated with vendor teams to resolve incidents and problem records in CBA applications.
Remediated server vulnerabilities affecting CBA applications to ensure compliance and system security.
Mentored junior developers in vulnerability remediation and application support for CBA customers.
Adopted and utilized the Tanium automation tool for efficient vulnerability management.
Maintained detailed documentation of resolved issues, handled incidents, and newly implemented tasks.
Facilitated regular team meetings to track progress and manage change records effectively.
Demonstrated a strong understanding of the Software Development Life Cycle (SDLC) and Agile methodologies.
Coordinated deployments of new software, feature enhancements, and system fixes across environments.

HCL Technologies

COIMBATORE

08.2018 - 05.2020

Contributed to updating legacy code to enhance functionality, improving support for CBA Payments customers.
Attended training programs in Full Stack Java Development, Agile methodologies, and Business Analysis.
Collaborated with senior developers to analyze the existing codebase, understand customer requirements, identify bugs, and implement improvements for CBA Payment systems.
Estimated effort and tracked task progress using Scrum methodology.