KARTHIKEYAN A

Managed Microsoft Intune for over 12,000 corporate and BYOD Windows/iOS devices in Europe.

Designed and deployed Configuration Profiles, Administrative Templates, and custom OMA-URI settings.

Led Windows Autopilot deployment for seamless provisioning with Hybrid and Azure AD Join.

Implemented Device Compliance Policies aligned with Conditional Access rules.

Created targeted policies utilizing Dynamic Azure AD Groups.

Deployed applications including Win32, Microsoft Store, and LOB apps with detection logic.

Automated compliance reporting through Microsoft Graph API, integrating outputs into Power BI.

Resolved SCCM and Intune co-management conflicts while ensuring device health status.

Administered IBM MaaS360 for mobile device management across Android and iOS platforms.

Performed device enrollment, policy enforcement, and compliance management via MaaS360 portal.

Created and deployed security profiles, passcode policies, Wi-Fi/VPN configurations, and app control settings.

Managed enterprise app deployment through MaaS360, including remote updates and removals.

Resolved end-user issues related to device enrollment, policy conflicts, and MDM profile errors.

Conducted routine audits and reporting to ensure policy compliance and enhance mobile security posture.

Coordinated with internal IT and vendors for escalations and platform enhancements regarding MaaS360.

Provided first-level support for Mac desktops and laptops while ensuring minimal downtime.

Maintained on-prem Active Directory, DNS, DHCP, and file servers for optimal performance.

Executed routine maintenance and backup operations to ensure data integrity.

Installed and managed McAfee antivirus systems to protect against threats.

Resolved hardware, printing, and connectivity issues within LAN environment efficiently.