Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Investigator
PayPal
Bangalore
02.2018 - Current
Performing screening and reviewing KYC/CDD in the customer accounts and checking for negative news information about the customer and the business via internal and external sources.
Conducting AML Investigations including reviewing and dispositioning of transaction Monitoring alerts, transactional analysis ,Identifying suspicious activity/red flags in the account and documenting in detail the rationale for the investigative process and recommendations of each review.
Identifying compliance risks, reviewing, detecting, monitoring, and eliminating fraud and ensuring compliance with relevant regulations and performing audit checks on the internal tools used.
Quality Controller
Williams Lea Tag
Chennai
10.2016 - 11.2017
Processed various queue items such as KYC, KYB and CDD on a timely manner as per the SLA.
Audited the Cases processed by the investigators and provided the Feedbacks on a regular basis.
Trained and mentored the investigators to improve their quality and productivity.
Fraud Analyst
Quattro Global Services Pvt.ltd
Chennai
05.2016 - 10.2016
Evaluated customer data to identify and prevent fraudulent activities.
Tracked fraud cases and monitored trends to develop strategies for prevention.
Reviewed reports of suspected fraud to determine need for further investigation.
Reviewed and analyzed the customer's Debit and Credit cards by using various software applications and also scrutinized the customer’s spending pattern to detect fraud and suspicious activities.
Deputy Manager
ICICI Bank
Gobichettipalayam
11.2013 - 12.2015
Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
Worked in various roles such as Customer Screening, Account opening process, Front Office Operations, jewel loan processing, Deceased Claim Settlements, Cash operations , KYC updation ,audit and other bank related operations.
Monitored the customer transactions on a regular basis and made sure to follow the regulations of RBI , SEBI And IRDAI.
Coached and mentored new employees on company policies and procedures.
Education
MBA - Finance
Anna University
Chennai
08.2018
PGDB - Banking
Manipal University
Bangalore
01.2014
B.E.-ECE -
SNS College Of Engineering
Coimbatore
04.2012
Skills
CIP, KYC, CDD, AML, Transaction Monitoring, Fraud Detection, Risk, SAR