Karthikeyan C
Manager
panruti
Summary
Seeking a growth-oriented career position with a reputable organization that offers professional status and stability. Eager to contribute skills and expertise to a well-established company that values dedication and hard work. Committed to achieving success and making a positive impact within a dynamic work environment. Ready to take on new challenges and excel in a rewarding career opportunity.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Manager
TRV CASHEWS IMPEX
03.2020 - 11.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved marketing to attract new customers and promote business.
- Maintained professional, organized, and safe environment for employees and patrons.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Service Manager
ARUN TVS
02.2018 - 03.2020
- Implemented strategies to increase customer service satisfaction ratings.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Resolved customer complaints in professional and timely manner.
- Improved customer satisfaction by implementing streamlined service processes and staff training programs.
- Analyzed service reports to identify areas of improvement.
- Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
Trainee
Saint Gobain
02.2012 - 07.2016
- Learned new materials, processes, and programs quickly.
- Attended training courses to build understanding of processes, techniques, and industry.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Supported departmental tasks to increase understanding of industry processes.
- Filled out timesheets and paperwork according to identified requirements.
- Developed strong working relationships with trainees, fostering a supportive learning environment.
Education
DIPLOMA - manufacturing TECHNOLOGY
SAINT GOBAIN GLASS COMPANY
SRIPERUMBUDUR, CHENNAI 01.2012 - 04.2016
HSC - private
State Board
Bachelor - English
Annamalai University
Chidambaram 06.2021
Skills
Quick learner
Areas Of Interest
- Designing field
- Auto-mobile
- Production field
- Marketing field
Disclaimer
I declare that the information and facts furnished above are true and correct to the best of my knowledge and belief.
Personal Information
- Father's Name: CHANDRA SEKAR.G
- Mother's Name: RANI.P.R
- Date of Birth: 03/18/93
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Timeline
Manager
TRV CASHEWS IMPEX
03.2020 - 11.2024
Service Manager
ARUN TVS
02.2018 - 03.2020
Trainee
Saint Gobain
02.2012 - 07.2016
DIPLOMA - manufacturing TECHNOLOGY
SAINT GOBAIN GLASS COMPANY
01.2012 - 04.2016
HSC - private
State Board
Bachelor - English
Annamalai University
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