Karthikeyan G
Body Shop Manager
Coimbatore
Summary
Seasoned Body Shop Manager with 8-year career history, producing consistent organizational wins through business development, revenue generation and cost control initiatives. Successfully held oversight for multiple, business-critical functions, including sales and operations while strategically contributing to growth opportunities through increased service agreements and existing account volume. Thought leader adept at employee technical and service skill training and development.
Highly motivated Service Advisor with 1 years of Automobile Service experience. Consistently drives results by building and leading high-performance teams. Excellent communication skills with proven history of effectively collaborating across all organizational levels.
Overview
19
19
years of professional experience
2
2
years of post-secondary education
7
7
Certifications
Work History
Body Shop Manager
KIA (Pressana Automobile Pvt Ltd.)
12.2023 - Current
- Improved staff productivity by implementing ongoing training programs focused on technical skills and customer service.
- Reduced turnaround time for vehicle repairs by consistently monitoring progress and addressing bottlenecks promptly.
- Championed environmental initiatives within the body shop, promoting sustainable practices such as recycling materials where possible or using eco-friendly products in daily operations.
- Conducted regular performance reviews for staff members, providing constructive feedback and setting clear expectations for continued growth.
- Enhanced customer satisfaction by implementing efficient workflow processes and streamlining repair procedures.
Bodyshop Manager
Varsha FORD
03.2022 - 11.2023
- Stocked shop with equipment, parts and other resources to promote timely service.
- Examined damaged vehicles to determine degree of structural and mechanical damage.
- Prepared work orders by describing repair and replacement services required, obtaining approval signatures and entering orders into work management system.
- Removed dents, filled in cracks and painted car exteriors to restore appearance and condition.
- Monitored maintenance of paint booths, frame-straightening materials and fixed assets to enhance longevity and long-term value.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Assisted in recruiting, hiring and training of team members.
Bodyshop Manager
Maruti Suzuki India Pvt Ltd. (Sri Saradhambal Auto
03.2015 - 02.2022
- Developed and implemented corrective actions to bring business areas in line with standards.
- Maintained Body shop works across 5 Branches (Coonoor, Sathyamangalam, Dharapuram, Karumathampatti & Peelamedu)
- Established relationships with automotive industry vendors for subcontracting glass repair, upholstery repair and vinyl decal installation.
- Supervised and managed shop operations and tasks.
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Interviewed business owners to understand needs and explain audit scope.
- Completed audit papers by thoroughly documenting audit tests and findings.
Body Shop In-Charge
MANCHESTER HONDA, Body
02.2014 - 03.2015
- Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
- Collaborated effectively with colleagues across different departments, fostering a positive team atmosphere conducive to productivity.
- Promoted company reputation by delivering exceptional service both in-person and over the phone when interacting with customers or insurance representatives.
- Applied finishing techniques to enhance quality and appearance of repairs.
Body Shop In-Charge
ABT MARUTI
01.2010 - 01.2014
- Inspected vehicles to identify and document repair needs.
- Prepared cost estimates for vehicle repairs and provided detailed documentation for customer review.
- Inspected completed repairs for accuracy, quality and safety.
- Established strong relationships with insurance providers, resulting in increased referrals and repeat business.
- Followed standard operating procedures to achieve consistent quality of work.
Service Advisor
ABT MARUTI
06.2005 - 07.2010
- Documented problems and corrective actions to maintain records.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
- Boosted revenue by developing strategic marketing initiatives and promotional campaigns for the body shop.
- Evaluated repair estimates accurately, ensuring competitive pricing while maintaining profitability targets for the body shop.
- Replaced and repaired vehicle parts according to work order instructions.
Education
Two Wheeler Mechanical Training
Indo Shell Training Institute
Coimbatore 06.2002 - 06.2003
Automobile Service And Maintenance Technology
G.D Naidu Technical Training Institute
Coimbatore 06.2003 - 12.2003
Skills
Team development and supervision
Certification
Basic - Technical
Declaration
Hereby, I Self declare the above stated information is true and accurate.
Date :
Place: Signature
Timeline
Body Shop Manager
KIA (Pressana Automobile Pvt Ltd.)
12.2023 - Current
Bodyshop Manager
Varsha FORD
03.2022 - 11.2023
Body Shop Manager (Gurgon)
08-2015
Bodyshop Manager
Maruti Suzuki India Pvt Ltd. (Sri Saradhambal Auto
03.2015 - 02.2022
HMMS (Honda Marketing and Management Services)
04-2014
Body Shop In-Charge
MANCHESTER HONDA, Body
02.2014 - 03.2015
Bronze Master
05-2013
Body Shop In-Charge
ABT MARUTI
01.2010 - 01.2014
Service Advisor Training
12-2006
Special Diagnosis
05-2006
Advance - Technical
12-2005
Service Advisor
ABT MARUTI
06.2005 - 07.2010
Basic - Technical
04-2005
Automobile Service And Maintenance Technology
G.D Naidu Technical Training Institute
06.2003 - 12.2003
Two Wheeler Mechanical Training
Indo Shell Training Institute
06.2002 - 06.2003
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