Karthikeyan Karuppaiyan
Deputy General Manager
Chennai,TN
Summary
Deputy General Manager – Risk & Compliance leads enterprise risk management frameworks, audit governance, and 4–8 compliance training sessions per quarter across healthcare operations while managing 6–10 audits per year. Aligns controls to HIPAA, HITECH, and PHI/EPHI requirements while investigating 4–7 breach cases per year, reporting findings, and guiding senior leadership on corrective action. Brings a strong mix of regulatory oversight, stakeholder management, and process re-engineering to complex environments.
Overview
1
1
Language
21
21
years of professional experience
Work History
Deputy General Manager – Risk & Compliance
Cognizant Technology Solutions
03.2023 - 07.2026
- Developed and implemented enterprise-wide risk management frameworks to strengthen organizational resilience against potential threats.
- Ensured compliance with laws, regulations, and industry standards, minimizing legal risks and enhancing corporate reputation.
- Investigated breaches and prepared reports for senior leadership and regulators.
- Investigated breaches, preparing detailed reports for senior leadership and regulators to facilitate informed decision-making and regulatory adherence.
- Led cross-functional teams to drive operational efficiency and streamline project delivery.
- Developed strategic initiatives to enhance client satisfaction and retention rates.
- Coordinated efforts between departments for seamless execution of projects, increasing overall success rates.
Associate Director – Healthcare Systems & Integration
Aneel Technology Solutions Pvt. Ltd.
03.2022 - 03.2023
- Directed design and integration of healthcare systems (RCM, EHR, and MRA).
- Managed 40–50 resources across business analysis, development, quality assurance, and automation to deliver project objectives.
- Ensured HIPAA/HITECH compliance and delivered automation tools.
- Mentored teams on ANSI X12 EDI standards and compliance practices.
- Developed and implemented process improvements, streamlining operations and enhancing service delivery.
- Led cross-functional teams to drive strategic initiatives and optimize project outcomes.
- Managed budgets effectively, ensuring alignment with organizational goals while maximizing resource utilization.
- Spearheaded change management initiatives, ensuring compliance with evolving industry standards and regulations.
Sr. Project Manager – Transitions
MDI NetworX Pvt. Ltd.
02.2021 - 02.2022
- Led transitions of healthcare applications into production environments, ensuring seamless deployment and operational readiness.
- Supervised 20–30 developers and 10–20 support engineers, facilitating collaboration and meeting project milestones.
- Oversaw integration of OCR, EDI, and document management systems, enhancing interoperability and data management.
- Acted as client liaison, ensuring smooth handovers and operational support.
- Supervised 20–30 developers and 10–20 support engineers.
- Oversaw OCR, EDI, and document management system integration.
- Mentored junior project managers, fostering professional growth and improving team performance.
- Analyzed project outcomes to drive continuous improvement initiatives across the organization.
Sr. Project Manager – Implementations & PMO
Infotech Global India Pvt. Ltd. (HealthEC)
04.2020 - 02.2021
- Directed implementations of claims, patient care, and analytics systems.
- Established PMO governance and project management standards to streamline project execution across the organization.
- Supervised 30–40 technical staff to ensure compliance with project timelines and deliverables.
- Delivered dashboards and reports that enhanced visibility into project status and compliance.
- Streamlined project reporting processes, improving transparency and communication among team members and stakeholders.
- Maintained schedules to meet key milestones at every project phase.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Delivered dashboards, reports, and compliance documentation.
Project Manager / Project Lead
TriZetto Services Pvt. Ltd. (Cognizant)
05.2008 - 04.2020
- Led teams of 60–80 developers in claims and adjudication systems, driving successful project outcomes.
- Developed and implemented project plans, ensuring alignment with organizational goals and stakeholder expectations.
- Managed large teams (60–80 developers) across claims and adjudication systems.
- Mentored junior managers and implemented process improvements, enhancing team capabilities and project efficiency.
- Developed and implemented project plans aligned with organizational goals and stakeholder expectations, ensuring successful project execution.
- Facilitated communication between project stakeholders to enhance collaboration and address concerns proactively.
- Met project deadlines without sacrificing build quality or workplace safety.
- Ensured HIPAA/HITECH compliance in healthcare applications.
Technical Lead
Orasys Consultants Pvt. Ltd.
02.2008 - 05.2008
- Led technical teams in database administration and dashboard development, improving data accessibility and reporting capabilities.
- Integrated third-party tools (LogiXML, OCR) with healthcare systems to enhance data processing and user experience.
- Led technical teams in database administration and dashboard development.
- Streamlined development processes, reducing project turnaround time and increasing team throughput.
- Implemented best practices in coding standards, improving code quality and maintainability.
- Mentored junior developers, fostering skill development and knowledge sharing within the team.
Sr. Software Engineer
Assyst International Pvt. Ltd.
09.2007 - 01.2008
- Developed EDI programs in UNIX, PERL, and DB2 to streamline data exchange processes.
- Maintained healthcare systems, resolving EDI errors to ensure uninterrupted service delivery.
- Maintained healthcare systems and resolved EDI errors.
- Created comprehensive documentation of development work to enhance knowledge sharing among team members.
- Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
- Mentored junior developers, fostering professional growth and enhancing team productivity.
Software Engineer
Lason India Pvt. Ltd.
04.2005 - 08.2007
- Developed claims entry applications and configured OCR systems to streamline data processing.
- Engineered ANSI X12-compliant EDI engines to enhance data exchange capabilities.
- Programmed ANSI X12-compliant EDI engines.
- Built claims entry applications and OCR configurations.
- Analyzed proposed technical solutions based on customer requirements.
- Coordinated with management and development partners on software application design and project milestones.
Education
Master of Computer Applications -
Nehru Memorial College
TiruchirappalliBachelor of Computer Applications - Computer Applications Development
Prince Venkateshwara Arts & Science College
Chennai 04.2001 -
Higher Secondary - Accounting And Finance
Sai Matriculation Higher Secondary School
Chennai, India04-1999
Skills
Risk & Compliance Leadership
Risk assessment
Audit management
HIPAA compliance
Regulatory reporting
Compliance training
Healthcare Technology Integration
Project & Program Management
Stakeholder Engagement
Process Improvement & Re-engineering
PMO governance
Cross-functional team leadership
Vendor management
Resource planning
Change management
Risk register management
Internal controls testing
Policy drafting
SOC 2 compliance
RACI matrix
Accomplishments
- Transitioned 50+ clients successfully.
- Mentored 50–60 resources on ANSI X12 EDI standards.
- Managed SOC1 Type II audits with zero non-compliance.
- Represented ISO audits with zero non-compliance.
Affiliations
- Project Management Institute
Additional Information
- Project Management Professional (PMP)
- Certified Scrum Master (CSM)
- AI-900: Azure AI Fundamentals
- Pursuing: Executive Certificate Program on Data Analytics & AI for Managers (Nov' 2026)
- Continuous learning in Generative AI, Prompt Engineering, and Microsoft 365 Co-pilot
AI & Digital Transformation Learning
- Foundation of Modern AI
- Context Engineering
- Prompt Engineering
- Generative AI for Beginners
- Microsoft 365 Co-pilot (Intermediate)
Timeline
Deputy General Manager – Risk & Compliance
Cognizant Technology Solutions
03.2023 - 07.2026
Associate Director – Healthcare Systems & Integration
Aneel Technology Solutions Pvt. Ltd.
03.2022 - 03.2023
Sr. Project Manager – Transitions
MDI NetworX Pvt. Ltd.
02.2021 - 02.2022
Sr. Project Manager – Implementations & PMO
Infotech Global India Pvt. Ltd. (HealthEC)
04.2020 - 02.2021
Project Manager / Project Lead
TriZetto Services Pvt. Ltd. (Cognizant)
05.2008 - 04.2020
Technical Lead
Orasys Consultants Pvt. Ltd.
02.2008 - 05.2008
Sr. Software Engineer
Assyst International Pvt. Ltd.
09.2007 - 01.2008
Software Engineer
Lason India Pvt. Ltd.
04.2005 - 08.2007
Bachelor of Computer Applications - Computer Applications Development
Prince Venkateshwara Arts & Science College
04.2001 -
Master of Computer Applications -
Nehru Memorial College
Higher Secondary - Accounting And Finance
Sai Matriculation Higher Secondary School