KARTHIKEYAN M
9/3 Mallan Ponnappan Street, Triplicane, Chennai,TN
Summary
Detail-oriented BCA graduate seeking an Entry-Level Position to leverage skills in computer applications, data management, and problem-solving. Committed to enhancing team performance and organizational efficiency through effective support and innovative solutions while pursuing continuous professional growth.
Overview
4
4
Languages
3
3
years of professional experience
Work History
Delhivery Pvt Ltd
Field Executive
06.2023 - Current
- I joined Delhivery Pvt. Ltd. As a Field Executive in Chennai, India, on June 10, 2023. Since then, I have consistently demonstrated strong leadership, hard work, and a commitment to excellence. My dedication to my role led to my promotion to ATL.
- Supported existing customers by addressing concerns and questions promptly and professionally, enhancing customer satisfaction.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Resolved customer complaints with empathy, fostering increased loyalty and encouraging repeat business.
- Managed high-stress situations, maintaining professionalism under pressure while effectively resolving disputes and conflicts.
Delhivery Pvt Ltd
Executive (Assistant Team Leader)
06.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Communicated effectively with team members and stakeholders to facilitate understanding and collaboration.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Collaborated in a team setting, providing support and guidance to achieve project goals.
- Managed time efficiently to ensure the timely completion of all assigned tasks.
Education
BCA - Bachelor of computer application
DB Jain College
01-2024
HSLC - undefined
The Hindu Higher Secondary School
01-2021
SSLC - undefined
St Joseph’s Matriculation School
01-2019
Skills
Logistics management
Operations management
Inventory & Stock Control
Workflow monitoring
Team Handling & Coordination
Fast Learner & Adaptable
Discipline and reliability
Declaration
I hereby declare that the facts given above are genuine to the best of my knowledge and belief.
Timeline
Delhivery Pvt Ltd
Field Executive
06.2023 - Current
Delhivery Pvt Ltd
Executive (Assistant Team Leader)
06.2023 - Current
SSLC - undefined
St Joseph’s Matriculation School
HSLC - undefined
The Hindu Higher Secondary School
BCA - Bachelor of computer application
DB Jain College