Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Cooking ,Playing Cricket & Badminton
Languages
Timeline
Generic

Karthikeyan Natarajan

Chennai,TN

Summary

Focused Load Control skilled in adhering to aircraft safety protocols and airline policies. Ready to fulfill challenging new role and apply 10+ years of related experience. Accustomed to providing dedicated crew leadership and delegating tasks.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Cargo Load Control Officer

Cathay Pacific Airways
05.2019 - Current
  • Performing freighter weight and balance activities for ports in the European Union (EU) and South Asia, Middle East and Africa (SAMEA) regions, in my role as the Cargo Load Controller (CLC) at Chennai International Airport (MAA)
  • Enhanced load control operations by implementing efficient weight distribution and balance techniques.
  • Established a reputation as a reliable Load Control Officer by consistently meeting tight turnaround deadlines and handling high-pressure situations with composure.
  • Ensured accurate documentation of all relevant load control information in accordance with regulatory requirements and company policies.
  • Contributed to cost-saving initiatives by minimizing fuel consumption through effective weight balancing techniques and proper cargo stowage planning.
  • Adhered to loading procedures relating to NOTOC cargo and potentially dangerous goods.
  • Maintained operational efficiency by applying optimum fuel lift and trim.
  • Developed strong working relationships with stakeholders such as ramp agents, catering providers, and fuel suppliers to ensure seamless coordination during aircraft turnaround.
  • Adapted effectively to changes in aircraft types, operational scenarios, or regulatory environments by staying abreast of industry developments and updating personal skillsets accordingly.
  • Accountable for load planning for freighter aircraft, ensuring compliance with limitations by considering optimal trim, deferred defects (ADD), and cargo restraining systems
  • Collaborated with the airline''s commercial department to maximize payload potential while maintaining operational efficiency.
  • Performed regular audits on load control processes to identify areas requiring attention or improvement measures.
  • Responsible for promptly raising a Ground Safety Report (GSR) in the event of any safety incident occurring on the aircraft.
  • Optimized aircraft capacity utilization for increased revenue generation by strategic planning of cargo and luggage placement.
  • Performed regular audits on load control processes to identify areas requiring attention or improvement measures.
  • Responsible for executing Freighter Ramp activities (RCO) while ensuring safety is not compromised and On-Time Performance (OTP) targets are achieved.
  • Reduced turnaround time with streamlined communication between ground handling staff, flight crew, and dispatchers.
  • Managed challenging situations arising from last-minute changes in cargo volumes without compromising operational efficiency or safety standards.
  • Communicated effectively with cockpit personnel and ramp agents to finalize fuel orders and maintain fueling accuracy.
  • Trained new employees in areas such as safety procedures or equipment operation.
  • Managed team of cargo handlers with focus on maximum productivity and performance.
  • Maintained open lines of communication with pilots regarding any changes affecting aircraft loading and weight distribution during pre-flight preparations.
  • Optimized space usage when loading cargo and baggage into aircraft compartments.

Senior Customer Service Agent

Jet Airways
12.2013 - 04.2019
  • working as a Senior Customer Service Agent (CSA) in the Department of Airport Operations at Chennai Airport, where my responsibilities included serving as both a Load Controller and Ramp Coordinator
  • Regularly exceeded performance goals by prioritizing tasks, managing time effectively, and remaining focused on delivering exceptional customer experiences.
  • Drafted loading instructions for arrival and departures.Calculated and transmitted estimated zero fuel weight (EZFW) figures to dispatch.
  • Maximized use of space with proper distribution of payload in available bays.
  • Reduced turnaround time with streamlined communication between ground handling staff, flight crew, and dispatchers.
  • Enhanced load control operations by implementing efficient weight distribution and balance techniques.
  • Determined quantity and orientation of payload and computed aircraft's centre of gravity.
  • Optimized space usage when loading cargo and baggage into aircraft compartments.
  • Optimized aircraft capacity utilization for increased revenue generation by strategic planning of cargo and baggage placement.
  • Maintained compliance with airport and airline policies and payload restrictions to protect passengers, crew, cargo and aircraft.
  • Analyzed historical data on passenger loads and baggage weights for better forecasting of future requirements.
  • Maintained operational compliance with aviation safety regulations and good practices.
  • Verified aircraft operated within predetermined operational limits relating to weight and balance.
  • Utilized optimum practices for safe, timely loading and unloading of aircraft.
  • Maintained operational efficiency by applying optimum fuel lift and trim.
  • Ensure the serviceability of ground equipment is checked before attaching it to the aircraft

Education

MBA - Tourism And Travel Management

Alagappa University
Chennai, India
06.2017

Bachelor of Science - Aircraft Maintenance Science

Nehru College of Aeronautics And Applied Sciences
Coimbatore, India.
06.2013

No Degree - Diploma in Travel And Tourism Foundation.

IATA
Coimbatore, India.
05.2013

Skills

  • Load Planning Expertise
  • Decision-making capabilities
  • Quality Control Awareness
  • Stress Tolerance
  • Highly motivated and Self-Confident Individual
  • Possess good leadership skills
  • Smart Worker and Self-Starter
  • Can do attitude always
  • Ability to produce the best results in compressing situations
  • Flight safety knowledge
  • Effectively rostering staff and planning manpower allocations according to available resources
  • Safety and security are met 100% with no compromise

Accomplishments


  • Awarded for demonstrating strong teamwork skills
  • Awarded for implementing optimal trim for improving operational efficiency.

Certification


  • Licensed Freighter Load control officer certified by Cathay Pacific for B747-400/800F.
  • Licensed Freighter Ramp Handling Individual certified by Cathay Pacific for B747-400/800F.
  • Licensed Passenger aircraft Load control certified by Jet Airways for B777-300ER, A330-200/300, B737-700/800/900/900ER, B737 – 8 Max, ATR 72-500/600.
  • Licensed Passenger aircraft Ramp Handling Individual certified by Jet Airways for B777-300ER, A330-200/300, B737-700/800/900/900ER, B737 – 8 Max, ATR 72-500/600.
  • Valid certificate for DG CAT 10, PHARAMA Handling, Airfield safety, ULD management

Cooking ,Playing Cricket & Badminton

Cooking is a wonderful skill that allows individuals to create delicious and nutritious meals for themselves and others.

Cricket is a popular sport played in many countries around the world. It requires skill, strategy, and teamwork.

Badminton is a fast-paced and exciting sport that can be played both recreationally and competitively.

Languages

English

Timeline

Cargo Load Control Officer

Cathay Pacific Airways
05.2019 - Current

Senior Customer Service Agent

Jet Airways
12.2013 - 04.2019

MBA - Tourism And Travel Management

Alagappa University

Bachelor of Science - Aircraft Maintenance Science

Nehru College of Aeronautics And Applied Sciences

No Degree - Diploma in Travel And Tourism Foundation.

IATA
Karthikeyan Natarajan