KARTHIKKEYA SIVA S B
Salem
Summary
Dedicated professional aiming for challenging position in organization that provides ample scope for skill enhancement and facilitates valuable contributions to both organization and profession
Overview
9
9
years of professional experience
1
1
Certification
Work History
Academic Counselor - L&D
Infinity Learn by Sri Chaitanya
TN & Kerala
08.2024 - Current
- Guided students in course selection to align with academic and career aspirations.
- Developed tailored academic plans addressing diverse learning needs.
- Coordinated workshops and events to enhance student and teacher engagement.
- Maintained comprehensive records of student progress and counseling interactions.
- Collaborated with faculty to effectively resolve student challenges.
- Utilized educational software to monitor performance and implement interventions.
- Communicated academic status and resources to parents and guardians clearly.
- Applied strategic counseling methods to foster students' personal and career development.
Senior Account Manager
Suryan Fm
Salem
08.2023 - 07.2024
- Promoted and sold products/services using compelling arguments to existing and prospective clients.
- Facilitated regular meetings with clients to review services and performance.
- Coordinated sales efforts with team members and various departments to optimize performance.
- Established and maintained positive relationships with clients across multiple sectors.
- Executed cold calling strategies to reach new customer leads effectively.
- Developed innovative ideas for new clients, including ground activities and digital promotions.
- Managed sales activities at prime and non-prime locations for Salem station and other stations nationwide.
- Handled diverse clients in jewellery, hospital, real estate, retail, FMCG, education, and hotel sectors.
Area Business Manager
Teachmint
Salem
10.2022 - 07.2023
- Procured new clients through direct outreach, referrals, and collaboration with marketing department.
- Developed and implemented sales strategies to increase market share.
- Attended networking events to identify and engage prospective clients.
- Recommended upgrades and additional products tailored to client needs.
- Negotiated pricing with clients to secure optimal agreements.
- Reviewed client feedback and implemented changes to enhance satisfaction.
- Reported expenses, activities, results, market position, and projections with accuracy.
Key Account Manager
Lead School
Salem
03.2022 - 10.2022
- Developed and maintained strong relationships with high-revenue clients.
- Utilized CRM systems to track interactions and maintain client information effectively.
- Managed the relationship between internal teams and external customers.
- Addressed and resolved client complaints effectively.
- Served as primary liaison between key clients and internal teams.
- Supervised account teams to ensure optimal client service.
- Negotiated contracts, meeting deadlines for client goal fulfillment.
- Led introduction of new products to sales channels and teams.
Sales Manager
Hello FM
Salem
05.2019 - 03.2022
- Acquired direct clients in highly competitive market through targeted advertisements.
- Pitched products to new clients via phone, email, and face-to-face meetings.
- Conducted calls to establish and nurture relationships with new and existing clients.
- Exceeded 2019 sales target of 40 lakhs by achieving 55 lakhs.
- Achieved 200 percent of 2020-2021 sales target of 22 lakhs, totaling 46 lakhs.
- Developed an exclusive client base of 65 to 70 direct clients.
- Met sales goals consistently while providing detailed sales reports.
- Cultivated strong client relationships to enhance retention and satisfaction.
Deputy Manager
Axis Bank Ltd
Madurai
07.2016 - 05.2019
- Handled customer financial operations and resolved complaints efficiently.
- Achieved life insurance target of 5.8 on five lakh in Madurai cluster, earning Topper award in Aadi Aattam 2018 contest.
- Received Champion award for timely cash handling as best teller in cluster for 2017.
- Obtained rating of 96.7% for effectively addressing customer queries.
- Awarded Customer Friendly Manager for exceptional service.
- Surpassed life insurance target of six lakh within two months.
- Achieved eight lakh loan in Solli Adi contest with a target of six lakh.
- Recognized as Best Employee during training period.
Education
MBA -
Sona School Of Management
Salem04.2016
Bachelor of Science - Computer Science
Jairam Arts And Science College
Salem04.2013
HSC -
Jayarani Matric Hr Sec School
Salem03.2010
SSLC -
Jayarani Matric Hr Sec School
Salem03.2008
Skills
- Academic and career counseling
- Program orientation and development
- Learning and development coordination
- Stakeholder engagement
- Client relationship management
- Interpersonal communication
- Event planning and execution
- Data-driven performance monitoring
- Problem solving and conflict resolution
- Public speaking and presentation skills
- Counseling tools and CRM platforms
- Adaptability and continuous learning
- Strategic thinking and alignment
- Time management and prioritization
Internship Experience
- Quess Corp Ltd Bangalore as Human Resource Manager (2016-01-03 to 2016-03-26).
- At Big FM 92.7 for Coimbatore as Associate in Advertising and Marketing (2017-10-28 to 2018-01-30).
Affiliations
- Awarded “LA – Conversion Hero” for outstanding performance in student engagement and conversions during the academic year 2024–2025.
- Achieved top performer status in the "Aadi Aattam 2018" contest by exceeding life insurance sales targets and securing the highest conversion in the region.
Languages
Tamil, English
Certification
- NISM Series V-A: Mutual Fund Distributors Certification Examination.
- Completed IRDA-SP License.
- IIBF-Anti-money Laundering and Know Your Customer.
Hobbies and Interests
Singing, Cricket, Traveling
Timeline
Academic Counselor - L&D
Infinity Learn by Sri Chaitanya
08.2024 - Current
Senior Account Manager
Suryan Fm
08.2023 - 07.2024
Area Business Manager
Teachmint
10.2022 - 07.2023
Key Account Manager
Lead School
03.2022 - 10.2022
Sales Manager
Hello FM
05.2019 - 03.2022
Deputy Manager
Axis Bank Ltd
07.2016 - 05.2019
MBA -
Sona School Of Management
Bachelor of Science - Computer Science
Jairam Arts And Science College
HSC -
Jayarani Matric Hr Sec School
SSLC -
Jayarani Matric Hr Sec School
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