KARTHIKKEYA SIVA S B
Salem
Summary
Dedicated professional aiming for challenging position in organization that provides ample scope for skill enhancement and facilitates valuable contributions to both organization and profession
Overview
9
9
years of professional experience
1
1
Certification
Work History
Academic Counselor - L&D
Infinity Learn by Sri Chaitanya
TN & Kerala
08.2024 - Current
- Guided students in course selection to align with academic and career aspirations.
- Developed tailored academic plans addressing diverse learning needs.
- Coordinated workshops and events to enhance student and teacher engagement.
- Maintained comprehensive records of student progress and counseling interactions.
- Collaborated with faculty to effectively resolve student challenges.
- Utilized educational software to monitor performance and implement interventions.
- Communicated academic status and resources to parents and guardians clearly.
- Applied strategic counseling methods to foster students' personal and career development.
Senior Account Manager
Suryan Fm
Salem
08.2023 - 07.2024
- Promoted and sold products/services using compelling arguments to existing and prospective clients.
- Facilitated regular meetings with clients to review services and performance.
- Coordinated sales efforts with team members and various departments to optimize performance.
- Established and maintained positive relationships with clients across multiple sectors.
- Executed cold calling strategies to reach new customer leads effectively.
- Developed innovative ideas for new clients, including ground activities and digital promotions.
- Managed sales activities at prime and non-prime locations for Salem station and other stations nationwide.
- Handled diverse clients in jewellery, hospital, real estate, retail, FMCG, education, and hotel sectors.
Area Business Manager
Teachmint
Salem
10.2022 - 07.2023
- Procured new clients through direct outreach, referrals, and collaboration with marketing department.
- Developed and implemented sales strategies to increase market share.
- Attended networking events to identify and engage prospective clients.
- Recommended upgrades and additional products tailored to client needs.
- Negotiated pricing with clients to secure optimal agreements.
- Reviewed client feedback and implemented changes to enhance satisfaction.
- Reported expenses, activities, results, market position, and projections with accuracy.
Key Account Manager
Lead School
Salem
03.2022 - 10.2022
- Developed and maintained strong relationships with high-revenue clients.
- Utilized CRM systems to track interactions and maintain client information effectively.
- Managed the relationship between internal teams and external customers.
- Addressed and resolved client complaints effectively.
- Served as primary liaison between key clients and internal teams.
- Supervised account teams to ensure optimal client service.
- Negotiated contracts, meeting deadlines for client goal fulfillment.
- Led introduction of new products to sales channels and teams.
Sales Manager
Hello FM
Salem
05.2019 - 03.2022
- Acquired direct clients in highly competitive market through targeted advertisements.
- Pitched products to new clients via phone, email, and face-to-face meetings.
- Conducted calls to establish and nurture relationships with new and existing clients.
- Exceeded 2019 sales target of 40 lakhs by achieving 55 lakhs.
- Achieved 200 percent of 2020-2021 sales target of 22 lakhs, totaling 46 lakhs.
- Developed an exclusive client base of 65 to 70 direct clients.
- Met sales goals consistently while providing detailed sales reports.
- Cultivated strong client relationships to enhance retention and satisfaction.
Deputy Manager
Axis Bank Ltd
Madurai
07.2016 - 05.2019
- Handled customer financial operations and resolved complaints efficiently.
- Achieved life insurance target of 5.8 on five lakh in Madurai cluster, earning Topper award in Aadi Aattam 2018 contest.
- Received Champion award for timely cash handling as best teller in cluster for 2017.
- Obtained rating of 96.7% for effectively addressing customer queries.
- Awarded Customer Friendly Manager for exceptional service.
- Surpassed life insurance target of six lakh within two months.
- Achieved eight lakh loan in Solli Adi contest with a target of six lakh.
- Recognized as Best Employee during training period.
Education
MBA -
Sona School Of Management
Salem04.2016
Bachelor of Science - Computer Science
Jairam Arts And Science College
Salem04.2013
HSC -
Jayarani Matric Hr Sec School
Salem03.2010
SSLC -
Jayarani Matric Hr Sec School
Salem03.2008
Skills
- Academic and career counseling
- Program orientation and development
- Learning and development coordination
- Stakeholder engagement
- Client relationship management
- Interpersonal communication
- Event planning and execution
- Data-driven performance monitoring
- Problem solving and conflict resolution
- Public speaking and presentation skills
- Counseling tools and CRM platforms
- Adaptability and continuous learning
- Strategic thinking and alignment
- Time management and prioritization
Internship Experience
- Quess Corp Ltd Bangalore as Human Resource Manager (2016-01-03 to 2016-03-26).
- At Big FM 92.7 for Coimbatore as Associate in Advertising and Marketing (2017-10-28 to 2018-01-30).
Affiliations
- Awarded “LA – Conversion Hero” for outstanding performance in student engagement and conversions during the academic year 2024–2025.
- Achieved top performer status in the "Aadi Aattam 2018" contest by exceeding life insurance sales targets and securing the highest conversion in the region.
Languages
Tamil, English
Certification
- NISM Series V-A: Mutual Fund Distributors Certification Examination.
- Completed IRDA-SP License.
- IIBF-Anti-money Laundering and Know Your Customer.
Hobbies and Interests
Singing, Cricket, Traveling
Timeline
Academic Counselor - L&D
Infinity Learn by Sri Chaitanya
08.2024 - Current
Senior Account Manager
Suryan Fm
08.2023 - 07.2024
Area Business Manager
Teachmint
10.2022 - 07.2023
Key Account Manager
Lead School
03.2022 - 10.2022
Sales Manager
Hello FM
05.2019 - 03.2022
Deputy Manager
Axis Bank Ltd
07.2016 - 05.2019
MBA -
Sona School Of Management
Bachelor of Science - Computer Science
Jairam Arts And Science College
HSC -
Jayarani Matric Hr Sec School
SSLC -
Jayarani Matric Hr Sec School
Similar Profiles
Roopa PrakashRoopa Prakash
Regional Manager at Infinity Learn By Sri ChaitanyaRegional Manager at Infinity Learn By Sri Chaitanya
Ashish YadavAshish Yadav
Sr. Business Development Associate at Infinity Learn by Sri ChaitanyaSr. Business Development Associate at Infinity Learn by Sri Chaitanya
Mohd KosenMohd Kosen
Area Manager at Infinity Learn by Sri ChaitanyaArea Manager at Infinity Learn by Sri Chaitanya
Larry BolducLarry Bolduc
Associate Sales Director at Copyright Clearance CenterAssociate Sales Director at Copyright Clearance Center
Cheryl ThorsonCheryl Thorson
At Home Care Associate at Marion County Health DepartmentAt Home Care Associate at Marion County Health Department