Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Hi, I’m

KARTIK SHARMA

Amravati
KARTIK SHARMA

Summary

Dynamic Collection Executive with 4 years of experience in managing and optimizing debt recovery processes across leading financial institutions. Proven expertise in analyzing customer accounts, developing strategic repayment plans, and enhancing collection efficiency through effective collaboration. Skilled in training and guiding teams to uphold best practices while ensuring compliance with regulatory standards. A fast learner with exceptional communication skills, adept at working under pressure to achieve results that benefit both the organization and its clients. Committed to driving operational excellence and fostering positive customer relationships.

Overview

4
years of professional experience

Work History

ARRISEBPO Solution

Collection Executive
12.2024 - Current

Job overview

  • Company Overview: HDFC Bank
  • Managed customer accounts for HDFC Bank, ensuring timely collections and account updates.
  • Communicated effectively with clients to resolve payment issues and negotiate settlement plans.
  • Analyzed account data to identify trends and optimize collection strategies.
  • Collaborated with team members to improve operational efficiency and enhance customer satisfaction.
  • Trained new staff on collection protocols and customer interaction techniques.
  • HDFC Bank

United Recovery agency

Collection Executive
03.2021 - 11.2024

Job overview

  • Company Overview: Bajaj Finance Limited
  • Managed collections for Bajaj Finance Limited, optimizing processes to improve recovery rates.
  • Analyzed customer accounts to identify potential risks and strategized effective repayment plans.
  • Collaborated with team members to enhance collection strategies and ensure compliance with regulations.
  • Trained new hires on best practices in collections and customer service techniques.
  • Utilized CRM tools to track and report on collection activities, increasing transparency and accountability.
  • Bajaj Finance Limited

Education

Keshav bai lahoti college
Amravati, Maharashtra

2nd year from Debt Recovery Agent, MSCIT

University Overview

Brijlal Biryani college
Amravati, Maharashtra

12th
03.2020

University Overview

Skills

  • Fast Learner
  • Effective Time Management
  • Recovery
  • Ability to Work Under Pressure
  • Hard Working
  • Communication Skills
  • Ability to Learn Quickly

Personal Information

Personal Information
  • Date of Birth: 05/25/01
  • Nationality: Indian
  • Place of Birth: Maharashtra

Timeline

Collection Executive
ARRISEBPO Solution
12.2024 - Current
Collection Executive
United Recovery agency
03.2021 - 11.2024
Keshav bai lahoti college
2nd year from Debt Recovery Agent, MSCIT
Brijlal Biryani college
12th
KARTIK SHARMA