Dynamic Collection Executive with 4 years of experience in managing and optimizing debt recovery processes across leading financial institutions. Proven expertise in analyzing customer accounts, developing strategic repayment plans, and enhancing collection efficiency through effective collaboration. Skilled in training and guiding teams to uphold best practices while ensuring compliance with regulatory standards. A fast learner with exceptional communication skills, adept at working under pressure to achieve results that benefit both the organization and its clients. Committed to driving operational excellence and fostering positive customer relationships.