Kartika Sisodia
Indirapuram
Summary
Highly motivated and results-driven professional with excellent problem-solving skills, proficiency in data analysis and visualization. Seeking to transition where I can utilize analytical skills in an organization that offers security, stability and professional growth while being resourceful, innovative and flexible.
Overview
2
2
years of professional experience
5
5
Certifications
Work History
Team Lead - Senior Associate
Zomato
6 2023 - 2 2024
- Oversaw team and effectively managed social media escalations on platforms such as Twitter, Instagram, and Facebook
- Specialized in revamping responses and implementing quality checks for team's social media interactions.
- Proficient in creating detailed monthly reports using advanced excel functions like pivots, power query and xlookup.
- Conducted regular calls with key Point of Contacts to ensure seamless communication and resolution of issues.
Relationship Manager
Info edge India Ltd
10.2022 - 05.2023
- Handled MIS reporting and database management
- Interacting with clients on calls/emails (handling queries and providing resolutions)
- Maintained data/records, including renewals and upsell.
Associate
HDFC Life, Bancassurance Channel
08.2021 - 09.2022
- Provided assistance and guidance to customers on insurance matters
- Pitched investment products and maintained client base of individuals and businesses
- Ensured authenticity of documentation related to clients.
Education
MBA in Finance and Marketing -
Institute of Integrated Learning in Management
Lucknow 01.2019 - 2021.04
Bachelor of Commerce -
Chhatrapati Shahuji Maharaj University
Kanpur 01.2016 - 2019.04
Skills
Advance excel
Power BI
Powerpoint
Relationship building
Escalations handling
Dashboards creation
Certification
Advance excel
Timeline
Relationship Manager
Info edge India Ltd
10.2022 - 05.2023
Associate
HDFC Life, Bancassurance Channel
08.2021 - 09.2022
MBA in Finance and Marketing -
Institute of Integrated Learning in Management
01.2019 - 2021.04
Bachelor of Commerce -
Chhatrapati Shahuji Maharaj University
01.2016 - 2019.04
Team Lead - Senior Associate
Zomato
6 2023 - 2 2024
Similar Profiles
AUM DATTAAUM DATTA
KEYACCOUNTMANAGER at ZomatoKEYACCOUNTMANAGER at Zomato
Divya TripathiDivya Tripathi
Key Account Manager at ZomatoKey Account Manager at Zomato
Irfan SiddiqueeIrfan Siddiquee
Associate Program Manager at ZomatoAssociate Program Manager at Zomato
Sameer JohrySameer Johry
Lead - Keay Account Manager - National Accounts at ZomatoLead - Keay Account Manager - National Accounts at Zomato
Pawan KishorePawan Kishore
Restaurant Manager at Café de FloraRestaurant Manager at Café de Flora