Kartikay
Noida
Summary
5X Salesforce-certified Digital Technology Analyst with 4 years of experience in Salesforce Development, Administration, and Consulting across diverse domains. Proficient in Apex, LWC, Triggers, Flows, and Integrations, with hands-on expertise in Sales Cloud, Service Cloud, Salesforce Maps, and Territory Management. Strong in problem-solving, debugging, and solution design, with a proven ability to deliver scalable, high-quality Salesforce solutions. A collaborative team player with excellent communication and analytical skills.
Overview
4
4
years of professional experience
Work History
Software Engineer
NTT Data
Noida
08.2021 - Current
Digital Technology Analyst
NTT Data | 2022 – Present
- Developed and deployed Salesforce solutions using Apex, LWC, Aura, and Flows.
- Delivered custom client solutions for Service Foods and Moovila, including webhook integrations.
- Supported Salesforce AMS with administration, configuration, and user management.
- Managed testing and deployments using Salesforce DX and Change Sets.
Software Engineer / Solution Consultant
Apisero Inc. | 2021 – 2022
- Designed and configured lead flows and LWC components to streamline lead-to-deal conversion for Service Foods (New Zealand).
- Collaborated with cross-functional teams to align Salesforce solutions with client business processes.
- Built and supported custom Salesforce integrations with external systems.
Salesforce Admin / Developer
Apisero Inc. | 2019 – 2021
- Performed Salesforce administration tasks including user management, profiles, reports, and data models.
- Assisted in implementing new features, including Agentforce for sales teams.
- Provided end-user support, troubleshooting, and platform optimization.
Education
Bachelor of Technology -
Noida Institute of Engineering And Technology
Greater Noida06-2022
Higher Secondary -
St. Mary’s Convent Senior Secondary School
Gajraula07-2018
Skills
- Salesforce Technologies: Apex, LWC, Aura, Flows, Visualforce, REST/SOAP api integrations,triggers,omnichannel
- Salesforce Administration: Configuration, Setup, Data Management, User Permissions, Reports & Dashboards
- Deployment Tools: Change Sets, ANT Migration Tool, Salesforce DX
- Integration: Webhook Integrations, REST API, Data Extraction
- Project Management: Requirements Gathering, Solution Design, Client Interaction
- Programming Languages: Apex, JavaScript, HTML, CSS
- Other Tools: JIRA, SQL, MS Office
- Professional Experience Digital Technology Analyst
https://www.linkedin.com/in/kartikay-5b984a1b7?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=android_app
Certifications
- Salesforce Certified Platform Developer I
- Salesforce Certified Administrator (ADM 201)
- Salesforce advance administrator
- Ai specialist
Projects
Moovila (Webhook Integration Project)
- Built webhook integrations to enable seamless data flow between Salesforce and third-party applications.
- Worked with US-based clients to customize features and resolve technical issues.
Service Foods (Lead Flow and Custom Components)
- Configured Salesforce lead-to-deal flows to meet client business requirements.
- Developed custom Apex and LWC components to enhance functionality and user experience for a New Zealand client.
SFDC AMS (Salesforce Application Management Services)
- Supported Salesforce internal teams with configuration and administration.
- Ensured smooth integration of new features, including Agentforce.
Accomplishments
- Served as President and Captain of the college volleyball club.
- Played for the university team, runner-up in the University State tournament, and participated in several other tournaments.
Timeline
Software Engineer
NTT Data
08.2021 - Current
Bachelor of Technology -
Noida Institute of Engineering And Technology
Higher Secondary -
St. Mary’s Convent Senior Secondary School
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