Open To Work
Kartikeya Shukla
INDORE
Summary
Results-driven Process Associate with expertise in service level management and finance operations. Demonstrated success in data analysis that supports informed decision-making and improves stakeholder communication. Strong work ethic and adaptability complemented by exceptional interpersonal skills. Quick learner capable of working independently and mastering new skills efficiently.
Overview
7
7
years of professional experience
5
5
Certifications
Work History
Process Associate
Tata Consultancy Services (TCS)
INDORE
06.2024 - Current
- Oversaw daily management of 100 to 150 service level agreements, maintaining compliance with company standards.
- Reported findings on service levels and customer satisfaction metrics to senior management.
- Designed comprehensive reports and dashboards in Power BI for stakeholder engagement.
- Evaluated loan applications focusing on creditworthiness and risk factors.
- Assessed financial documents for accuracy to ensure operational integrity.
- Partnered with cross-functional teams to support achievement of organizational targets.
- Gathered and analyzed data to identify business and market trends.
- Conducted data entry, cleaning, and coding to facilitate thorough analysis.
- Managed accounts payable and receivable transactions efficiently.
- Reconciled bank statements to ensure accuracy of financial records.
Recruiter
Lancesoft
INDORE
03.2024 - 05.2024
- Conducted candidate sourcing using online job boards and social media platforms.
- Screened resumes to identify qualified candidates for various job openings.
- Coordinated background checks on successful candidates prior to offer acceptance.
Tutor
Self
shahdol
07.2018 - 10.2023
Education
Bachelors of Commerce - Accounting And Finance
P.T.N.S University Shahdol
SHAHDOL 08-2023
High School Diploma -
SARASWATI VIDYA MANDIR
SHAHDOL06-2020
Skills
- Data analytics and reporting
- Power BI expertise
- Strong SQL capabilities
- Analytical problem solving
- Report creation and preparation
- Dashboard development
- Business intelligence insights
- Service management strategies
- Accurate data entry practices
- Financial operations knowledge
Certification
https://coursera.org/share/bf34c336f1eb0c57cb5ac6da17855652
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteHybridSalary Range
₹45000/yr - ₹200000/yrTimeline
Process Associate
Tata Consultancy Services (TCS)
06.2024 - Current
Recruiter
Lancesoft
03.2024 - 05.2024
Tutor
Self
07.2018 - 10.2023
Bachelors of Commerce - Accounting And Finance
P.T.N.S University Shahdol
High School Diploma -
SARASWATI VIDYA MANDIR