Karun Pandey
Noida,UP
Summary
Seeking to be a part of a growth-oriented organization in the area of Sales & Marketing
A budding sales professional with academic qualifications from premier institutes. Proven ability to effectively communicate at all levels negotiate and deliver results. Versatile and confident with zeal to learn, adapt and succeed in team environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Account Director - National Sales
Marriott International
03.2023 - Current
- Managing MICE sales for 115 Managed Hotels sales within India
- Working closely with Ex Coms & revenue team to generate and close MICE Business for our Hotels
- Generate Business of MICE segment from conference and event management companies
- Maintain regular core pattern for Sales calls to key & prospect accounts
- Design SMSE calls for ExCom’s and plan in such way to help them to understand market more closely
- Successfully managed Marriott Market place as a team
- Attending SOS calls to understand Hotels needs
- Cross selling Marriott hotels globally outside India
- Work with all Hotel sales center team to maximize the opportunity to generate leads
- Maintain Daily Sales Report (DSR)
- Sharing actual market update to the DOSM for future strategies
- Focusing more to increase client strengthen to generate business
- Prioritize customer satisfaction and organizational profitability
- Maintain monthly sales report at the end of each month
- Built strong rapport with clients through regular check-ins, status updates, and proactive problem-solving approaches.
- Managed budgets for multiple accounts, ensuring optimal allocation of resources for maximum impact.
- Maintained up-to-date knowledge of industry trends and best practices, offering valuable insights to clients seeking competitive advantages.
Sr. Sales Account Manager
The St. Regis Goa Resort
06.2019 - 03.2023
- Company Overview: Formerly known as The Leela Goa
- Handle Delhi region
- Responsible for Sales & Marketing of Hotel with Corporate, Travel Agents & MICE Companies
- Generate business of FIT & GIT booking through travel companies and corporate companies
- Generate Business of MICE segment from conference and event management companies
- Managing event for smooth operations and relationship building for future business
- Maintain regular core pattern for Sales calls to key & prospect accounts
- Ensure maximum revenue and customer satisfaction for guests
- Daily update of MICE Tracker
- Work with all RSO’s to maintain Resort productivity
- Focusing more to increase client strengthen to generate business
- Prioritize customer satisfaction and organizational profitability
- Maintain monthly sales report at the end of each month
- Formerly known as The Leela Goa
Sales Manager
Azaya Beach Resort Goa
11.2018 - 06.2019
- Responsible for Sales of the Hotel with Travel Agents & MICE Companies
- Ensure maximum revenue and customer satisfaction for guests
- Maintain regular core pattern for Sales calls to key & prospect accounts
- Maintain efficient sales office procedures for productive use of staff time and insure the maintenance of accurate and updated account files and follow-up procedures
- Identify and appoint new clients to enhance business development through formal presentation, while working closely with the sales channel to ensure target achievements
- Ensure prompt and systematically services of business accounts by properly to the concern departments and take feedback with groups for future booking
- Prioritize customer satisfaction and organizational profitability
- Maintain monthly sales report at the end of each month
- Maintain Daily Sales Report (DSR)
- Work with all RSO’s to maintain Resort productivity
- Daily update of MICE Tracker for all RSO’s
- Undertake additional duties as requested by the Director of Sales and Marketing
Sales Manager
Acron Hospitality
12.2015 - 11.2018
- Responsible for Sales & Marketing of Hotel with Travel Agents & MICE Companies
- Personally build clear and open lines of communication with all departments
- Ensure maximum revenue and customer satisfaction for guests
- Maintain regular core pattern for Sales calls to key & prospect accounts
- Maintain efficient sales office procedures for productive use of staff time and insure the maintenance of accurate and updated account files and follow-up procedures
- Maintain high visibility in the surroundings and in the hospitality community as appropriate in brand development
- Dedicate time to my personal development
- Identify and appoint new clients to enhance business development through formal presentation, while working closely with the sales channel to ensure target achievements
- Ensure prompt and systematically services of business accounts by properly to the concern departments and take feedback with groups for future booking
- Prioritize customer satisfaction and organizational profitability
- Maintain monthly sales report at the end of each month
- Maintain Daily Sales Report (DSR)
- Work with all RSO’s to maintain Resort productivity
- Daily update of Conference Tracker for all RSO’s
Asst. Sales Manager
ALCON VICTOR GROUP
07.2014 - 12.2015
- Recommends alternative sales strategies incorporating trend, data analysis to ensure targets are met
- Plan & conceptualize various strategies to achieve business goals across the region, aimed towards the growth in business volumes as well as profitability
- Personally build clear and open lines of communication with all departments
- Ensure maximum revenue and customer satisfaction for guests
- Maintain regular core pattern for Sales calls to key & prospect accounts
- Maintain efficient sales office procedures for productive use of staff time and insure the maintenance of accurate and updated account files and follow-up procedures
- Maintain high visibility in the surroundings and in the hospitality community as appropriate in brand development
- Participate in public relation events, key account appointments, trade shows and activity programs to ensure all contacts are regularly updated and entertained, keeping ALCON VICTOR GROUP top of mind
- Dedicate time to my personal development
- Identify and appoint new clients to enhance business development through formal presentation, while working closely with the sales channel to ensure target achievements
- Assist in the creation of the Sales and Marketing Plan and Sales Budget
- Ensure prompt and systematically services of business accounts by properly to the concern departments and take feedback with groups for future booking
- Prioritize customer satisfaction and organizational profitability
- Maintain monthly sales report at the end of each month
- Maintain Daily Sales Report (DSR)
- Work with all RSO’s to maintain Resort productivity
- Daily update of Conference Tracker for all RSO’s
- Undertake additional duties as requested by the Director of Sales and Marketing
Sr. Sales Executive
Country Inn Group
09.2011 - 07.2014
- Promoting and marketing business
- Place and Pull off sales and profit targets
- Achieve agreed sales target through effective market penetration and customer contact
- Recommends alternative sales strategies incorporating trend, data analysis to ensure targets are met
- Organize PR activities to ensure goodwill and effective market penetration with in corporate guidelines
- Generate business of MICE segment from conferences and event management companies
- Generate business of FIT & GIT booking through travel companies and corporate companies
- Design new programs to develop additional sales from various market segments
- Tying up with new travel agents, MICE and corporate companies
- Visit to corporate and travel companies on day to day basis
- Follow up for the enquiries received from the clients
- Follow up with existing travel and corporate companies
- Collection of payment from the companies
- Tele marketing on day to day basis
- Maintain Daily Sales Report
Education
MBA - Hospitality Management
METROPOLITAN INSTITUTE OF MANAGEMNT
01.2011
Graduation -
ZAKIR HUSAIN COLLEGE
01.2009
High School -
VANASTHALI SR. SECONDARY SCHOOL
01.2007
Skills
- Sales
- Strategic Planning & Implementation
- Focused & Result Oriented
- Business Development
- Relationship Management
- Brand Promotion & Management
- Ability to lead
- Professionalism
- Sincerity
- Confidence
- Hard work
Personal Information
- Father's Name: Mr. T.P Pandey
- Mother's Name: Mrs. Laxmi Pandey
- Date of Birth: 07/12/88
- Marital Status: Married
Cocurricularactivitiesandachievements
- Held the position of the Secretary to the head of the Commerce Department (2008-2009).
- Head of sponsorship and revenue generation for college fest. (2008-2009).
- Participated in Delhi university commerce society student council meets. (2008-2009).
Hobbies and Interests
- Cooking
- Driving
Training
3 months on the job training in ICC Marriot, Pune hotel in all four core departments.
Accomplishments
- Collaborated with team NSO team in the Marriott market Place in 2023 & 2024
Certification
Completed SFA trainings.
Additional Information
Got recognition of Best Sales team of Marriott India in 2023
Timeline
Account Director - National Sales
Marriott International
03.2023 - Current
Sr. Sales Account Manager
The St. Regis Goa Resort
06.2019 - 03.2023
Sales Manager
Azaya Beach Resort Goa
11.2018 - 06.2019
Sales Manager
Acron Hospitality
12.2015 - 11.2018
Asst. Sales Manager
ALCON VICTOR GROUP
07.2014 - 12.2015
Sr. Sales Executive
Country Inn Group
09.2011 - 07.2014
Graduation -
ZAKIR HUSAIN COLLEGE
High School -
VANASTHALI SR. SECONDARY SCHOOL
Completed SFA trainings.
MBA - Hospitality Management
METROPOLITAN INSTITUTE OF MANAGEMNT
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