Karunyadasi Dammu
Vemuru
Summary
Adept Senior Software Engineer with a proven track record at Wiped Technologies, specializing in software development lifecycle management and system improvements. Excelled in leveraging Agile-Scrum methodologies and tools like Jira and Jenkins to enhance productivity by 90%. Skilled in fostering cross-departmental collaboration and providing top-notch technical support, demonstrating both hard and soft skills.
Overview
6
6
years of professional experience
Work History
Senior Software Engineer
Wipro Technonlogies
Hyderabad
03.2022 - Current
- Developed and managed project plans while providing status updates to management.
- Evaluated third party tools and services used within the company's IT infrastructure.
- Monitored server logs for anomalies and errors.
- Developed, documented and revised system design procedures and quality standards.
- Streamlined acquisition of reporting requirements and specifications to disseminate across multiple business lines and IT support teams.
- Deployed patches and updates to existing applications running in the Production Environment.
- Configured user accounts in the production environment.
- Documented root cause analysis findings after investigating incidents that occurred in a live environment.
- Explored new technologies and tools for productivity, security and quality assurance purposes.
- Used computer in analysis and solution of business problems.
- Provided technical support to production systems, including troubleshooting and resolving issues.
Production Support Engineer
Capgemini
Chennai
08.2019 - 03.2022
- Created detailed documentation of process flows and configuration changes.
- Handled root cause analysis, implementing corrective actions when necessary.
- Provided on-call support for critical production systems.
- Monitored system performance, identified issues and implemented solutions.
- Identified, analyzed and resolved technical problems related to software applications.
- Assisted in the deployment of new releases into production environment.
- Implemented change management processes to ensure consistency across environments.
- Generated reports on system availability, performance metrics and SLAs compliance.
- Participated in post-incident reviews to document lessons learned from outages and failures.
- Facilitated communication between departments to ensure project alignment.
Education
Bachelor of Engineering - Electronics Communication Engineering
Bapatla Womens Engineering Collegae
Bapatla,India04-2016
Skills
- Virtualization
- Technical support escalations
- Software development lifecycle management
- System improvements
- Software solution building
- Agile-Scrum
- Jira
- Confluence
- Jenkins
- Bitbucket
- ServiceNow
- Testing and deployment
- Requirements gathering
- Project management
Accomplishments
- Atlas Award
- Victory League @ Achiever
- Habit Flagbearer @ Building Trust
Languages
Telugu
First Language
English
Proficient (C2)
C2
Tamil
Beginner
A1
Timeline
Senior Software Engineer
Wipro Technonlogies
03.2022 - Current
Production Support Engineer
Capgemini
08.2019 - 03.2022
Bachelor of Engineering - Electronics Communication Engineering
Bapatla Womens Engineering Collegae
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