Summary
Overview
Work History
Education
Skills
Accomplishments
Projects
Languages
Timeline
Generic
Kashi Vishwanath

Kashi Vishwanath

Bangalore

Summary

Procure to Pay (P2P), Travel & Expense (T&E), and Business Reporting Governance Specialist with over 16 years of experience in Finance Operations. Expertise in process improvement, compliance, and strategic sourcing, leading to significant operational enhancements. Proven ability to optimize customer service and client management while effectively tracking KPIs to achieve measurable results.

Overview

17
17
years of professional experience

Work History

Team Lead

Accenture Private Limited
Bangalore
01.2013 - 01.2025
  • Led a team of 25 members to enhance project delivery and collaboration.
  • Managed invoice processing, travel expenses, and business reporting processes.
  • Ensured monthly compliance with CSL and KPI metrics while prioritizing escalation communications.
  • Prepared SLA presentations for EMEA and APAC regions, coordinating stakeholder calls on CSL metrics.
  • Initiated training programs and managed resource allocations for internal teams.
  • Resolved customer queries effectively while implementing CSAT to improve service standards.
  • Developed SOPs and DTPs to document all operational activities systematically.
  • Collaborated with automation and visualization teams to streamline processes and develop interactive dashboards.
  • Provided expert support to clients across diverse industries, including FMCG, Technology, Betting and Gambling, and Medical Equipment.

Senior Associate

EXL (OPI - Outsource partners International)
01.2010 - 01.2013
  • Processed PO, Non-PO, and Utility invoices within SAP PRO environment.
  • Participated in Remote KT Pilot Project for P2P and Employee Expense Management transition.
  • Conducted training sessions for new hires and led daily team huddles.
  • Developed SOPs and DTPs to document operational activities.

AFFILIATED COMPUTER SERVICES (ACS)
01.2008 - 01.2010
  • Efficiently managed payment inquiries via GMB/vendor hotline to enhance service delivery.
  • Maintained updated dashboards and trendlines for comprehensive performance tracking.
  • Ensured prompt responses to customer emails and addressed client feedback effectively.

Education

MBA - Finance

RV Institute of Management
Bangalore
08-2008

B.COM -

ATNCC
Shimoga
06-2006

Skills

  • P2P and T&E management
  • SLA reporting and governance
  • Query resolution
  • ServiceNow ERP
  • SAP Concur ERP
  • Process standardization and improvement
  • Quality control
  • Employee engagement
  • Stakeholder management
  • Performance enhancement
  • Customer service
  • Process automation

Accomplishments

  • Led numerous offsite transition projects, coordinating cross-functional teams across geographies to ensure seamless handovers, mitigate risks, and achieve on-time completions with minimal disruptions
  • Nominated as retention rock star for handling the team without any attrition

Projects

Reduction of duplicate invoice submission from Vendor. Reduction of duplicate invoice payment by introduction of process controls (ATCAT).

Languages

Kannada
First Language
English
Advanced (C1)
C1

Timeline

Team Lead

Accenture Private Limited
01.2013 - 01.2025

Senior Associate

EXL (OPI - Outsource partners International)
01.2010 - 01.2013

AFFILIATED COMPUTER SERVICES (ACS)
01.2008 - 01.2010

MBA - Finance

RV Institute of Management

B.COM -

ATNCC

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Kashi Vishwanath