Experienced in-store operations, team leadership, and sales growth. Proficient in inventory management, staff training, and streamlining daily operations to meet targets
Overview
1
1
year of professional experience
1
1
Certification
Work History
ASSISTANT STORE MANAGER
TATA CROMA
05.2022 - 09.2023
Monitoring daily store operations improving customer experience and handling escalations.
Improve store sales by improving the Average ticket size up to Rupees 33000 and Item per ticket up to 1.75.
Improving and Maintaining Net Promoter Score Up to 90 of Store.
Efficiently manage and optimize inventory Score Up to 75 and Maintaining Range Freshness up to 80.
Ensuring the staff's availability and their training and development.
Conduct SOP & SMART audit & prepare MOR meetings on a monthly basis
Engage and motivate team members towards target achievement, customer centricity, and better performance and work.
Track and analyze and team members' performances daily and execute the measures to enhance performance.
Intern
Agarwal Packers and Movers ltd.
05.2022 - 06.2022
As a intern I worked on (Household Department) at APML
CRM- (Customer Relationship Management)
ERP- (Enterprises Resources Planning)
I learnt it Customer enquiry, using ERP software, Arrange Data, Quotation formation, cost sheet formation and physical survey