Summary
Overview
Work History
Education
Skills
Accomplishments
Projects
References
Timeline
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Kashish Arora

Kashish Arora

Noida

Summary

Dynamic Data Specialist with a proven track record at Fidelity International, excelling in SQL and Power BI to enhance data quality and governance. Adept at leading cross-functional teams, driving process improvements, and delivering actionable insights, fostering a culture of collaboration and continuous learning. Strong analytical skills complemented by effective leadership.

Overview

11
11
years of professional experience

Work History

Data Specialist

Fidelity International
08.2022 - Current
  • Built and maintained SQL- and Excel-driven Data Quality Dashboards, improving accuracy, completeness, and consistency of enterprise data.
  • Led UAT, regression, and production testing in JIRA, collaborating with cross-functional teams to ensure defect-free deployments and smooth handovers to stakeholders.
  • Designed Power BI dashboards and MI reports for senior stakeholders, enabling performance tracking and data-driven decision making.
  • Performed root cause analysis (RCA) and data remediation, driving error reduction, improving data governance, and streamlining legacy datasets.
  • Championed process improvements and knowledge management via Confluence, while mentoring and training team members to strengthen analytical and reporting capabilities.

Credit Manager

Better.com
07.2020 - 05.2022
  • Led and mentored a 22-member cross-functional team, driving process improvements, resolving issues, and ensuring SLA compliance.
  • Championed training and knowledge-sharing initiatives, onboarding new projects and upskilling team members across multiple processes.
  • Built and automated Excel, Power BI, and JIRA dashboards to monitor SLAs, KPIs, and team performance, enabling data-driven decision making for senior management.
  • Designed and delivered MI reports and stakeholder presentations, translating complex data into actionable insights on process performance and risks.
  • Partnered with technology teams to optimize SQL queries and reporting dashboards, improving accuracy and reducing turnaround time.

Credit Analyst

Better.com
05.2019 - 06.2020
  • Validated borrower profiles and credit reports using data-driven checks to ensure compliance and loan approval accuracy.
  • Verified borrower documents (e.g., payoff statements, income proofs) against third-party lender data, leveraging Excel-based trackers for audit and reconciliation.
  • Created and maintained MI reports and performance dashboards in Excel/Power BI to monitor SLA adherence, individual productivity, and error trends.
  • Mentored and trained new team members, standardizing reporting practices and ensuring smooth process adoption.
  • Suggested and implemented process improvements to streamline validation workflows, reduce errors, and enhance team efficiency.

Senior Associate

Fidelity International
01.2015 - 05.2019
  • Collaborated with multiple cross-functional teams to support BAU operations and drive quality improvement initiatives.
  • Ensured accuracy in bank mandate setup and database reconciliation, validating client details before processing requests.
  • Created and delivered MI reports in Excel/Power BI to track team efficiency, productivity, and SLA adherence.
  • Identified and resolved data errors in client databases, aligning outputs with business requirements and minimizing operational risks.
  • Partnered with leadership to manage team performance, ensuring SLA compliance and timely sign-offs.
  • Trained and mentored new hires through buddy programs, enhancing process knowledge and readiness.
  • Supported multiple teams as a corporate reserve, assisting with critical BAU activities during resource shortfalls.

Education

Post Graduate Diploma - Masters

IMT-CDL
Ghaziabad
09.2025

BBA -

IINTM Guru Gobind Singh Indraprastha University
05.2022

Senior Secondary School -

Tagore International School
06.2020

Higher Secondary School -

Tagore International School
01.2009

Skills

  • Leadership and decision making
  • Team building and problem solving
  • Microsoft Excel and SQL
  • JIRA
  • Power BI
  • Confluence
  • Data analysis

Accomplishments

  • Awarded as the Best Employee for the month of June, July and September 2016.
  • Awarded Star of Annual Tax Year end 2017 (ISA).
  • Recognised as Best Corporate Reserve in 2018.
  • Earned 3 gold medals and 1 silver in sports day at Fidelity in 2019.
  • Awarded as the best New Comer and Crushing It award in December 2019 in Better.com.
  • Awarded with a Mountain Movers Certificate of appreciation in 2021.
  • Rewarded as Meg7 gold resource for raising couple of good ideas.

Projects

Target Tracing

  • Collaborated with third-party vendors to gather requirements and document them into functional requirement specifications.
  • Utilized SQL to extract customer data and identify lost contact customers, streamlining recovery efforts.
  • Developed dashboards for senior stakeholders to track budget utilization, recovered amounts, and success vs. unsuccessful rates.
  • Maintained and monitored invoice logs to ensure financial accuracy and compliance.

GDPR Compliance

  • Assessed customer information via IMS and reconciled it with internal databases to ensure GDPR compliance.
  • Coordinated with the underwriting team to gather transition requirements and support data governance initiatives.

HMRC Audit

  • Partnered with third-party auditors to validate extracted data and ensure regulatory compliance.
  • Prepared detailed Standard Operating Procedures (SOPs) and conducted walkthroughs to explain key processes and KPIs. So I prepared the SOP for them to review and took them through the whole process and explain the KPs

References

  • Rohit Khurana, NTT, Director, 8800347389
  • Abhinav Sharma, Aditya Birla, Vice President, 9997853319

Timeline

Data Specialist

Fidelity International
08.2022 - Current

Credit Manager

Better.com
07.2020 - 05.2022

Credit Analyst

Better.com
05.2019 - 06.2020

Senior Associate

Fidelity International
01.2015 - 05.2019

Post Graduate Diploma - Masters

IMT-CDL

BBA -

IINTM Guru Gobind Singh Indraprastha University

Senior Secondary School -

Tagore International School

Higher Secondary School -

Tagore International School
Kashish Arora