To pursue a career that provides continuous learning opportunities and challenges, enabling me to add value to the organization and achieve personal growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Deputy Manager
ICICI Bank
Mumbai
06.2023 - Current
Handle and resolve customer queries with a focus on satisfaction and service excellence.
Build and maintain strong customer relationships by understanding client profiles and financial needs.
Promote and cross-sell suitable products and services to meet customer requirements.
Collaborate with internal teams to deliver comprehensive financial solutions.
Ensure compliance with security, regulatory, and process guidelines.
Relay customer feedback for continuous product and service improvement.
Mortgage Relationship Manager at ICICI Securities Ltd (Transferred to ICICI Bank Ltd.))Mortgage Relationship Manager at ICICI Securities Ltd (Transferred to ICICI Bank Ltd.))