Kasthuri Raj M
Summary
Detail-oriented MCA graduate with 3+ years of cross-domain experience in healthcare and banking. Skilled in manual testing, Selenium automation, and defect tracking using JIRA. Proven ability to validate data, analyze processes, and ensure accuracy core strengths in software quality assurance. Eager to bring domain knowledge and testing expertise to a QA Engineer role in a growth-driven IT organization.
Overview
2
2
years of professional experience
1
1
Certification
Work History
AR Caller
Equalize RCM
Coimbatore
03.2026 - Current
- Analyzed accounts receivable data, identifying discrepancies and resolving issues effectively.
- Communicated with customers to identify causes of overdue payments and clarified credit contract terms.
- Updated claim information in healthcare software systems, ensuring accuracy and compliance.
- Maintained reports and records using Excel efficiently.
- Investigated denial claims, identified root causes, and implemented effective resolutions.
- Communicated professionally with clients and insurance representatives.
- Review and process CMS-1500 claim forms accurately
- Coordinate with internal teams to resolve billing issues
Branch Sales & Service Executive
Karur Vysya Bank
Gudiyatham Vellore
01.2024 - 04.2025
- Managed client interactions to ensure high-quality service and support, resulting in improved customer satisfaction.
- Assisted in developing marketing strategies for banking products and services, contributing to increased product visibility.
- Collaborated with teams to streamline operational processes, enhancing overall service delivery.
- Utilized Microsoft Excel for data entry, reporting, and customer record management.
- Experienced in using banking software and core banking systems for daily operations.
- Knowledgeable in customer account handling, transaction processing, and documentation.
Education
Master of Computer Applications - Computer Applications
C. Abdul Hakeem College of Engineering &Technology
Arcot Vellore09-2022
Bachelor of Computer Applications - Computer Applications Development
C Abdul Hakeem College of Arts And Science.
Arcot Vellore11-2019
Skills
Technical skills
- Functional testing
- Software development lifecycle
- System testing
- Bug reporting
- Regression testing
- Manual testing
- Integration testing
- Selenium WebDriver
- Requirements analysis
- Test case creation
- SQL proficiency
- Excel expertise
- Defect tracking
- Agile methodology
Languages
Tamil
Proficient (C2)
C2
English
Proficient (C2)
C2
Certification
- Manual Testing Qspiders institute Chennai
- Automation Testing Qspiders institute Chennai
Timeline
AR Caller
Equalize RCM
03.2026 - Current
Branch Sales & Service Executive
Karur Vysya Bank
01.2024 - 04.2025
Master of Computer Applications - Computer Applications
C. Abdul Hakeem College of Engineering &Technology
Bachelor of Computer Applications - Computer Applications Development
C Abdul Hakeem College of Arts And Science.