Katelynn Starke
Elkhart
Summary
Results-driven professional with over 8 years of experience in store management and team training. Expertise in operational compliance and customer engagement, consistently enhancing team performance and elevating customer satisfaction.
Overview
12
12
years of professional experience
Work History
Footwear Team Lead
Dicks Sporting Goods
Mishawaka
09.2025 - 07.2026
- Led team to maintain footwear displays and merchandise organization.
- Assisted customers with product selection and footwear fitting inquiries.
- Trained new team members on footwear sales techniques and store policies.
- Collaborated with management to implement promotional displays for footwear products.
- Ensured cleanliness and safety of the footwear department area.
Manager
Shoe Carnival
Elkhart
08.2021 - 08.2025
- Oversaw daily store operations and ensured compliance with company policies.
- Trained and mentored staff to enhance customer service skills.
- Conducted regular team meetings to communicate goals and expectations.
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Manager
AMC Theatres
Elkhart
06.2014 - 08.2021
- Oversaw daily store operations and ensured compliance with company policies.
- Managed inventory levels and organized merchandise displays effectively.
- Monitored staff performance and addressed issues.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assisted in recruiting and onboarding new employees for the store team.
Education
High School Diploma -
Memorial High School
Elkhart, IN05-2014
Skills
- Store operations
- Stock replenishment
- Employee scheduling
- Task delegation
- Inventory management
- Customer service
- Team building
- Organization
- Problem solving
Timeline
Footwear Team Lead
Dicks Sporting Goods
09.2025 - 07.2026
Manager
Shoe Carnival
08.2021 - 08.2025
Manager
AMC Theatres
06.2014 - 08.2021
High School Diploma -
Memorial High School