Katrina Hendren
Edinburgh,IN
Summary
Dynamic Business Development Executive with a proven track record at Hubler Honda, excelling in sales and marketing. Skilled in customer relationship management and issue resolution, I successfully expanded the customer base and consistently achieved sales goals. My strong decision-making and relationship-building abilities drive exceptional client engagement and satisfaction.
Overview
3
3
years of professional experience
Work History
Business Development Executive
Hubler Honda
02.2025 - Current
- Conducted market research to identify new business opportunities and customer needs.
- Assisted in developing sales strategies to enhance client engagement and retention.
- Collaborated with cross-functional teams to streamline lead generation processes.
- Maintained CRM database, ensuring accurate tracking of customer interactions and sales activities.
- Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
- Grew customer base, conducting thorough market research to identify new target demographics.
- Set and achieved company defined sales goals.
- Met existing customers to review current services and expand sales opportunities.
- Achieved or exceeded company-defined sales quotas.
Sales Associate
American Eagle
03.2023 - 01.2024
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained accurate inventory levels through regular stock checks and replenishment.
- Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction.
- Collaborated with team members to achieve daily sales targets and improve store performance.
CNA
Willow Crossing
01.2023 - 01.2024
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs, documenting changes for nursing staff review.
- Maintained cleanliness and organization of patient rooms and equipment.
- Communicated effectively with patients, families, and healthcare team members.
Education
Associate of Business Administration - Insurance
Ivy Tech Community College of Indiana
Indianapolis, IN08-2026
High School Diploma -
Edinburgh Community Highschool
Edinburgh, IN05-2022
Skills
- Sales and marketing
- Team leadership
- Customer service
- Decision-making
- Customer satisfaction
- Customer relationship management
- Sales presentations
- Relationship building
- Business development and planning
- Negotiations
- Issue resolution
- Excellent listening skills
- Relationship building and rapport
Timeline
Business Development Executive
Hubler Honda
02.2025 - Current
Sales Associate
American Eagle
03.2023 - 01.2024
CNA
Willow Crossing
01.2023 - 01.2024
Associate of Business Administration - Insurance
Ivy Tech Community College of Indiana
High School Diploma -
Edinburgh Community Highschool
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