KAUSHAL KUMAR
Product Owner/Sr. Business Analyst
PUNE
Summary
Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational, and project management skills with a focus on overcoming technical challenges and implementing successful resolutions.
Overview
13
13
years of professional experience
Work History
Product Owner/Sr. Business Analyst
Globant
01.2024 - Current
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Collaborated with cross-functional teams, ensuring cohesive approach to business analysis.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
Product Owner/Sr.Business Analyst
Globant
09.2023 - 12.2023
- Responsible for analyzing and defining features as enabler for Tax platform for client.
- To create Business Requirement Documents, Functional Requirement Documents, Use Case specification Documents, and Workflow.
- Plan and coordinate with Teams. Perform daily, weekly, and monthly reviews and analyses of current processes.
- Analyze current business processes and workflows, identifying areas for improvement.
- Collaborate with technical teams to design solutions that align with business objectives and optimize processes.
- Act as a liaison between business stakeholders and technical teams, ensuring clear understanding and alignment on project goals.
- Facilitate workshops, meetings, and presentations to gather requirements, provide updates, and share insights.
- Gather feedback from stakeholders and end-users to continuously refine and improve solutions.
- Build and maintain strong relationships with clients, ensuring that their needs are understood and addressed throughout the project team collaboration by providing clear communication of complex findings through visualizations and reports.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Increased efficiency by streamlining data analysis processes and implementing automation tools.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency
- Devised and implemented processes and procedures to streamline operations
- Helped meet changing demands by recommending improvements to business systems or procedures
Business Analyst
Globant India Pvt. Ltd.
07.2017 - 03.2023
- Created web and native mobile application on Android and iOS platforms from scratch catering to 30000+ active users.
- Closely work with UX/UI team to create early models or simulations of mobile app to visualize and test features before full-scale development.
- Highlighted process of refining and improving mobile app through multiple development cycles based on feedback and testing.
- Focuses on enhancing performance, efficiency, and user experience of mobile application.
- Involves conducting various tests (such as functional, performance, and user acceptance testing) to ensure mobile app meets all requirements and functions correctly.
- Refers to designing mobile app so it can handle increasing number of users or data without compromising performance.
- Acted as liaison between Product. IT and other business vertices to understand customer demands for new features and prioritize product roadmap.
- Ensures that mobile app meets intended business goals and user needs through thorough checks and assessments.
- Responsible for creating detailed API documentation which is used by technical team for implementation purpose.
- Set high-level mission, vision, and roadmap for team executing in this space.
- Work with clients through discovery, focus group discussions, and workshops.
- Led and coordinated scrum and release activities for cross-product, cross-group, and multiple teams.
- Conducted user interviews, market research, and statistical analysis to prioritize product development.
- Developed quality measures and procedures for improving bug testing and reporting.
- Define and write user stories, acceptance criteria, and user interface design for platform and product enhancements.
Associate L2
Publicis Sapient
03.2016 - 06.2017
Senior Software Engineer
Intelegencia
07.2013 - 02.2016
Software Engineer
Aloha Technology
09.2011 - 04.2013
Education
Bachelor of Engineering - Computer Engineering
Bapurao Deshmukh College of Engineering
Wardha, MH 07.2024 - 11.2024
Skills
Business Analysis
Requirement Gathering
Product Backlog Management
Stakeholder Management
UAT
Agile Delivery
Release Planning
Project Management
Business process improvement
Data Analysis
SQL Proficiency
Wireframe & Prototyping
Design Thinking
Accomplishments
- PSPO
- CSM
- Build TravelNEXT an enterprise mobile app on iOS and Android from inception till launch serving more than 30000 users worldwide.
- Awarded as Most Valuable Player in Sapient for client UPS.
- HIPPA Certified in Healthcare.
Interests
- Music
- Driving
- Cooking
- Practice Buddhism, active member of BSG India.
Professional Exposure
- ID Admin in IBM India Pvt Ltd at Hyderabad. June 2010 - August 2011
- GIS Specialist in Google India at Hyderabad. January 2010 - May 2010
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Interests
Travelling
Singing
Practicing Buddhism
Reading
Timeline
Bachelor of Engineering - Computer Engineering
Bapurao Deshmukh College of Engineering
07.2024 - 11.2024
Product Owner/Sr. Business Analyst
Globant
01.2024 - Current
Product Owner/Sr.Business Analyst
Globant
09.2023 - 12.2023
Business Analyst
Globant India Pvt. Ltd.
07.2017 - 03.2023
Associate L2
Publicis Sapient
03.2016 - 06.2017
Senior Software Engineer
Intelegencia
07.2013 - 02.2016
Software Engineer
Aloha Technology
09.2011 - 04.2013
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