Rishabh Kaushal

Project - Enrich Salons - https://www.enrichbeauty.com

Key-skills Used - Magento, HTML, CSS

Responsibilities -

• Developed and maintained custom Magento extensions, including payment gateways, shipping methods, and custom product types.
• Built and customized Magento themes and templates, ensuring compatibility with various browsers and mobile devices.
• Optimized database queries and code to improve site speed and reduce page load times.
• Implemented automated testing and continuous integration processes to improve code quality and reduce development time.
• Provided technical guidance and mentorship to junior developers, conducting code reviews and offering feedback on best practices.
• Conducted thorough testing of site functionality and performance, identifying and resolving bugs and issues.

Project - Marius Pharmaceuticals

Key-skills Used - Wordpress, HTML, CSS

Responsibilities -

• Developed and maintained WordPress-based healthcare platform, including creation of custom plugins and themes to support telehealth consultations and online medical appointments.
• Created user-friendly website interface, including seamless integration with third-party telehealth platforms and payment gateways.
• Implemented security protocols and data privacy measures, ensuring confidentiality of sensitive medical information.
• Learned and applied best practices in WordPress development, including coding standards, security protocols, and performance optimization techniques.

Project - Aram-Meem

Key-skills Used - React, HTML, CSS, Javascript

Responsibilities -

• Led development of chatbot using React and various NLP tools and frameworks.
• Utilized third-party APIs and web-hooks to enable seamless integration with various messaging platforms and applications.
• Optimized bot's performance, reducing response time and improving user engagement.

Project - Hospitality Industry (Hotel Websites)

Key-skills Used - Magento, Milestone CMS, HTML, CSS, JavaScript

Responsibilities -

• Leading team to develop websites using HTML, CSS, JavaScript, Bootstrap, Sass, and Milestone CMS.
• Collaborated with stakeholders during development process to get better ROI on website through website updating, optimization, campaign Management and SA-360.
• Supervised team of 4 and engaged in designing and development of backend for many websites.
• Worked closely with client to understand their specific requirements, and then collaborated with Different teams to create wireframe and visual design that would meet those requirements.
• Followed Agile process for betterment of projects.
• Experienced in creating and managing digital advertising campaigns across various platforms, including Google Ads, Bing Ads, and other search engines.

Project - Alphabet Inc. (Google)

Key-skills Used - Multiple CMS, HTML, CSS, JavaScript, Search Ads 360, Campaign Manager, Google Analytics, GTM

Responsibilities -

• Optimizing global site tag and implementing Floodlight tags on websites and CMS like Wordpress, Magento, Big commerce, Shopify, open cart etc. for better ROI.
• Worked closely in implementing and configuring Google Tag Manager (GTM) for client's website, as well as setting up and tracking various events and conversions using Google Analytics, campaign manager, Search Ads 360
• Configured Google Analytics, Search Ads360, Google Shopping and Campaign manager 360,Google Display and Google video 360, Google Tag manager 360.
• Increased revenue with help of SA360 tool for stakeholders of worlds largest Search Engine.
• Drafted knowledge base and trained new joiners on Search Ads 360 process.

Project - Virgin Media U.K.

Key-skills Used - Active directory, Remedy, ITIL Process, Jira, Service Now, Cisco anyconnect.

Responsibilities -

• Administered BMC Remedy tracking system to log, Track and manage Incident and Service Requests.
• Improved team results by recommending changes in information to be updated in knowledge base.
• Mentored 15+ new joiners about process appropriately as per company standards.
• Knowledge transfer of Active Directory and of ITIL process
• Commended for technical, analytical and problem-solving skills and effective task prioritizations
• Proven ability to create and deliver solutions to business growth.
• Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
• Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
• Directed and supervised team of 9 engaged in Networking and product development.