A Senior Associate - Technical and Infrastructure Support, with a BCA degree (2014) and 7+ years of experience in remote and field technical support, as well as rural development. Proficient in Ms-Office, Advanced Excel, and both web-based and desktop applications. Skilled in IT technical support, training and development, teamwork, and troubleshooting technical issues both remotely and on-site, having resolved over 2500+ technical issues throughout my career. Passionate about learning new technologies to resolve IT-related issues, analyzing errors, identifying loopholes, and providing effective solutions. Seeking a company that offers opportunities for continuous learning and professional growth. Fluent in English, Bengali, and Hindi. A self-motivated, proactive, hardworking, and enthusiastic individual.
1. Grants to Gram Panchayats
2. Capacity building for Gram Panchayats elected representatives and employees
3. State oversight and monitoring of Panchayati Raj Institutions
4. Program Management and Implementation through Project communication, Citizens Communication and program support.